Butt Karahi By Usman Tahir — Restaurant in Zone 1

I recently visited Butt Karahi in F-10 Islamabad and unfortunately, my experience was quite disappointing — not because of the food, but due to their unethical billing practice regarding card payments.

When I asked for the bill, I was shocked to see that the price for the same meal was different depending on the payment method. If you pay in cash, the total amount is noticeably lower. But if you choose to pay via debit or credit card, they increase the total amount, without informing the customer beforehand or mentioning it on the menu.

This is not only misleading and unfair to customers — it is also a clear violation of FBR’s rules in Pakistan. According to FBR guidelines, Tier-1 retailers integrated with the POS system are supposed to offer 2% less tax on card payments to encourage digital transactions. However, Butt Karahi F-10 is doing the exact opposite — penalizing customers for paying via card.

There was no receipt with a proper FBR QR code, and the staff simply said, “Card pay price ziada hota hai,” which raises serious questions about their transparency and compliance with tax regulations.

I believe this kind of practice hurts customer trust, discourages digital payments, and possibly indicates tax evasion. I hope the concerned authorities (FBR, CCP, or SBP) take notice of such behavior.

I urge other customers to be cautious, ask for proper receipts, and report such violations.

Food might be decent — but ethics and fairness...

Title: A Sizzling Experience at Butt Karahi with Exceptional Service

I recently had the pleasure of dining at Butt Karahi, and I must say it was a sizzling experience that left a lasting impression. The star of the show was undoubtedly the delectable butt karahi, bursting with rich flavors and tantalizing spices.

What elevated my dining experience to new heights was the impeccable service provided by Muhammad Arif, our waiter for the evening. Arif's attentiveness and friendly demeanor added an extra layer of enjoyment to the meal. He was prompt, knowledgeable about the menu, and went above and beyond to ensure our dining experience was nothing short of delightful.

The ambiance of the restaurant was warm and inviting, creating the perfect setting for a memorable meal. The staff's commitment to cleanliness and COVID-19 protocols was evident, contributing to a comfortable and safe environment.

In summary, Butt Karahi not only serves mouthwatering dishes that cater to the taste buds but also excels in delivering top-notch customer service. I highly recommend this establishment to all food enthusiasts, and be sure to ask for Muhammad Arif for a dining experience that...

From the moment we stepped into Butt Karahi, we were met with warmth, aroma, and hospitality that immediately set the tone for a fantastic dining experience. The ambiance was inviting, blending traditional charm with modern comfort.

Now let’s talk about the food—absolutely phenomenal. The karahi was rich, flavorful, and perfectly cooked—every bite was a burst of authentic taste. You can tell they use top-quality ingredients and traditional techniques that truly set them apart. The naans were fresh and pillowy, and the raita and chutneys were the perfect complements.

A special shoutout to Sardar Usama , the manager, who went above and beyond to ensure we had everything we needed. His attention to detail, friendly demeanor, and passion for excellence were evident in every interaction. It’s rare to see such hands-on leadership and genuine care for guests.

Whether you're a local or just passing through, Butt Karahi is a must-visit. Delicious food, outstanding service, and an unforgettable experience. Can’t wait...