Wasted my money. Instead of having my food delivered I went through the Drive-thru waited 20minutes for my order. And the halo halo was sitting on the countertop for more than 5 minutes there were 5 people on that station at the same time and it took a lot of minutes to put lèche flan on each halo halo( I was waiting for 2 but there were more than 8 cups on the counter waiting). The shredded ice was already melted and the ice cream was also melted. There’s no quality check at all Burnt chow fan, I could even smell it when I opened the box. The crew shouldn’t have served it especially through drive thru. I asked to separate the ice cream from halo halo, Jerold also confirmed to separate the ice cream in a different cup, but no ice cream in my bag. I paid everything in full for poor service. Shame on the management they don’t train the crew. I threw...
Read moreI rarely eat Chowking maybe once every 3 months. And everytime I do the food is getting worse and worse. I normally order the breakfast chao fan with egg or the regular version. Sometimes the lauriat. The chao fan is unlike way back before. Chao fan now is wet and mushy with no taste at all. The soy sauce and the chilli oil are the only thing that gives it any taste. The pancit on the lauriat is honetly like Lucky Pancit Canton with a few added ingredients and the portion any meat dish with it is getting smaller and smaller. Chowking is...
Read moreThis is the closest Chowking in my area that has a drive-thru. However, every time I drive-thru this branch, it is taking them a long time to process orders as well as prepare the food. There is just one car ahead of me this one time and they only ordered 2 halo-halos and a box of siopao to go. But it took the branch forever to prepare their order.
I suggest they improve their drive-thru service. Food is ok as always and haven't had any bad experiences. It's just...
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