Burger King - Alabang West (Drive Thru) — Restaurant in 2nd District

What happend to this branch? 😞 as I love BK, I know not all their branches serve the same taste of burgers. When Alabang west branch newly opened, I'm so happy that this branch gives the same taste of the grilled burger I love about BK. We always visit here around 10pm, it's not crowded but we still need to wait for our orders a few minutes and it's absolutely fine BUT serving the food that is not hot? Oftentimes, only the patty is hot but not the buns and once, I tried 4cheese, it's not even melting a bit. Tonight, I tried waffles and it's served room temp. How can it even melt the butter? Disappointing. Same as my husband's order, the buns are not hot again. Should we ask for our buns to be heated upon order? 😅 Please bring back the service and good food you serve when you just started.

Also, it's always too cold inside so we tried to dine al fresco but the smell of grab drivers' cigarette smoke from the other side of the road sadly reaches their al fresco dining area. Hope your management can do...

Food is okay but pricier compared to other leading brands.

Missing the days Burger King serves hot off the grill smokey, juicy burgers, and at even dripping with gooey cheese that melted from the hot patty. Those are the days. Now, their burgers are thin and dry, but still tastier compared to other popular fast food chains.

Average order value per diner...

Dine in experience was horrible. The air conditioning was extremely cold. My wife and I ordered two meals, and we asked our burgers to be well done they couldn't accommodate that. Despite waiting a good 15 minutes for our order, we got cold food. Other BK joints are...