Customer service sucks. We waited for around 15 mins for wanton mami and chao fan. The crew didn't inform us that it will take time for them to prepare the order. The order is also incomplete, we travelled back to the store that leads to the wanton to cool down, so we asked for a refund. The staff aren't even sorry, they just gave the money and left without a single word from them. Is this tolerated by their store manager or team leader? As we saw, there is an on-duty head, but we still had an...
Read moreSweet & sour pork at this location is better then the others. Delivery has always been fast at this establishment. I've had a couple deliveries where the order was wrong, but one phone call to inform them of the mistake and they were very quick to send their delivery person out with...
Read moreSending an order without notification to customer, also they will book for delivery yet giving wrong information that led to late delivery. We can't call it fast food at all. This is inconvenience waiting from the store and delivery men to notify not even calling the customer...
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