Worst customer service by one of the cashier crew. I think her name was jessica and mitch. I was requesting for disposable spoon and fork for my order, and there was plenty of it by the counter. Yet she persistently refused. Her colleage offered to speak with their supervisor, just for the sake of the spoon and fork. However jess became scared and just handed over the disposables. I have never been served that way. It was the worst...
Read moreOrdered chicken lauriat, was informed that chicken will be ready in 20-30mins so I changed my order to sweet and sour pork instead as it’s available. Transaction done at 15:50 today Oct 24, 2023. I needed to follow up to 3 staffs. Meal served at: 16:20. Total of 30minutes waiting time. Could’ve just ordered the chicken. Parehas lang naman pala. Spent higher priced meal for longer waiting time. Not efficient and not a friendly service...
Read moreCashier Sarah forgot to punch one of our order because she did not repeat the orders. And then we had to wait 30 mins when she said that it would be ready for 15 mins. Will never...
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