Wendy's - Molino Boulevard — Restaurant in Bacoor

Looking inside while walking towards the door from outside, one could immediately appreciate the visible cleanliness and that made me excited being my 1st time in this new branch. However, as soon as the guard opened the door, the foul odor was so strong. That same odor of rot that's common near fast food garbage, only this time it's overpowering inside. This is the only Wendy's I've been in that stinks like that even in the dine-in area. In contrast, the Conti's and Starbucks beside it smelled just as clean as they looked inside. Please tell your manager to do something about it. You can't just leave it like that hoping you continue to have enabler type customers. I love Wendy's so I felt obligated to write this review to nip some obviously bad...

I recently had a disappointing experience at your restaurant, and I’d like to share my feedback to help improve your service. Unfortunately, the issues I encountered will likely prevent me from returning.

Slow Service: The cashier took a considerable amount of time to process my order and repeatedly asked for the same details, which was quite frustrating.

Payment Handling: The cashier swiped my card without confirming the amount, and then took my card into the kitchen. This lack of attention to payment details and handling of my card was concerning.

Order Accuracy: My order was entered incorrectly because the cashier did not confirm it before finalizing. This resulted in me paying for food I did not order and having to pay again for the...

Ordered in grab this rainy evening. Almost 2hrs later yet no rider. Called the store directly and out of frustation yelled at the crew(apologized) she said, other customers already cancelled their order but I couldnt. she handed the phone to the manager(calm and professional) offered that they will just deliver the food instead. Minutes later grab cancelled the order, I thought the store wouldnt bother to deliver anymore but did. Called the store again and advise I will just pay in cash because the original payment was thru cc and might be refunded. I was assured that if in case they will return the payment. I got my food and they saved the sale. What a win win. OH THE FOOD IS STILL WARM...