KFC — Restaurant in Batangas City

The employees are okay but this branch is understaffed. I take a look at the crew and they obviously look like they don't want to work there. There is a delay in service and it's super not nice to experience especially during lunch time.

Food is great but I would like to highlight that there are foods from the menu that are not available most of the time. Why put it up there if it's not available?

The atmosphere is so dead. It makes me sleepy. There's no music. It makes you not dine in and just eat your food somewhere else.

I sincerely hope anyone from the upper management would look into the wellbeing of the staff and operation of this branch and make it better.

I rated two stars because I want to believe that the staff are trying to do their best despite...

I'm a regular here and the staff are just miserable to deal with every time. They make you feel like you're more of a nuisance than a customer. It's the only kfc in walking distance so I have to put up with it.

They rarely have the chicken parts you want. They changed the mashed potato recipe or something and it's terrible now. The place is dingy. And they just let people's leftovers sit there forever. So I never actually dine in.

They force you to order through this machine that's supposed to make ordering faster but it just ends up slowing everything down while people swipe up and down this giant tablet looking for their orders.

Wonder if anyone at the main branch or head office will take a look...

The food is served cold, the place was so filty and lying trays on the table and unclear table I'm the one who clear the table for us to used.. and staff are just chit-chating on the counter they don't even care to clear the filty tables.. and that time is not even busy. And specially the baby chair is very dirty that why I didn't use it for my baby... highly recommended not to visit this place again... we don't know if we if we are having safe and clean food in this branch.. I visited just...