Jollibee — Restaurant in Cebu City

Very very slow service. It seems everybody is busy idling and talking. No prompt service is offered. The food specially the chicken should be crispyliscious and juicelicious but what they served like preheat all over again that it turned the chicken overcooked and too hard to slice and chew. It's like eating carboard no taste at all. They will tell you your order will come within 5 to 10 munutes, but they are serve its cold as a lead or stone. Most of the time they only serve chicken wings and thigh and no softdrinks at all except the powdered tea mixed with water or pineapple juice which will cost you more. They do not also gives you exact change, they round off you order as if your'e a millionaire. Bad experience. I don't if the franchice knows anything about these. Better improve your services or you will go down...

the store was very filthy when I visited it.

Update: my latest experience My experience with Jollibee along F.Llamas Street, Cebu City: Crew: Chicken bucket is not available coz we are low on chicken. Me: Why not crossed out the items thats not available? Crew: We still have some but we just cant cater the buckets. Me: So you are prioritizing the single orders? Just tell me so, so I can call the head office right now. Crew: Let me check with the manager first sir. Give me one minute. A few minutes later... Crew: The manager said it's ok to take your order sir...

Speaking speaking man lang gali ang...

The food is great, but the service is quite unappealing. First, I was next in line, the cashier (guy) asked what I wanted to order, I was giving him my order for 3 seconds then he left to tell the previous customer about their order. He didn't bother excusing himself or apologizing for the rude action. I know it's not a big deal for us locals but if it were a foreigner, they'd treat them with utmost respect. Next, he used the tissue for the customer to wipe the wet tray, had to ask his colleague to change the tissue. I think they have to reevaluate their staff for a strict customer interaction...