McDonald's — Restaurant in Cebu

Update as of 06/11/25

My wife order via grab. She ordered NORI fries and specifically requested for chicken thigh part. Guess what? Palpak nasad tanan order. Again and again.. ang naabot dili Nori fries, but rather a regular fries..and the chicken part? Of course, the smallest possible part they can offer.

And another experience sa drive thru last 6/09/25. Dili ta pahumanun ug storya sa atong order- E repeat order naman sa staff. Magdali man.

If only mapulihan pa lang ni ug jollibee or KFC mas maayu. Or maybe- fire the branch manager to improve their system.

Drive thru crew member is always in a hurry. I ordered at around 2am. No one is queuing so there's nothing to rush. Always interrupting whenever I try to request something. Dili kahuwat mahuman ko storya.

Wrong size of coffee, cold fries, and poorly served burger.

I also told the crew that I ordered the large coffee, he insisted that i ordered medium "fries" when clearly I said coffee. He tried to refuse to change my drink size.

McDonald's consolacion is always...

I’ve been a regular customer at McDonald’s, but this ongoing issue needs to be addressed. I recently ordered a chicken meal for takeout, and once again, there was no gravy included. This has happened multiple times, and it’s frustrating as gravy is supposed to be part of the meal, not something customers have to beg for or double-check every time.

To make things worse, the paper bag used for the drinks was far too thin. It completely snapped on the way home, leaving me with no drinks and a sticky mess. This isn’t just a one-time thing—this kind of poor packaging has been happening for a while now.

McDonald’s really needs to improve their quality control, both in making sure all items are included in takeout orders and in using packaging that can actually hold what it’s meant to carry. Customers shouldn’t have to inspect every item or worry about their drinks ending up on...

I took my daughter to the McDonald's in Consolacion to get a Happy Meal because she likes it so much, but we were told that they did not have any Happy Meals available that day. She was very disappointed. We went to Jollibee and bought their Kiddie Meal instead.

I brought my family back to the same McDonald's in Consolacion about a week later. This time the store did not have any bottled water to sell and no service water either. The only choices available were sugary drinks that are not allowed for diabetics.

I brought my family back to the same McDonald's in Consolacion about 5 days later. This time they did not have any ice cream. The fried chicken was over cooked and horrible tasting. I have bought better chicken on the street!

This McDonald's in Consolacion has major issues with management. I will never go back...