Shakey's Pizza Parlor — Restaurant in Davao City

I came to shakey’s abreeza mall to order take out. I saw people lining up and was given numbers for free pizza at the entrance but I went in anyway since I’m going to pay for my orders( which is a lot). I was met by a waiter there who was telling me to go out instead. I told him I am going to buy a take out order which I often do in this branch. However, he insisted I go out which really doesn’t make sense since I’m not there for a free ride. One staff intervened and told me to go ahead and order. This waiter again keep annoying me by holding the menu given to me instead of giving me a free hand to scan it. He was really really RUDE to customers like me who is a regular. I don’t know if he is new there but I decided to leave instead. I hope management will train this waiter how to do customer service because he doesn’t seem to have a clue about what he is doing. Staff like him is bad for business especially when there’s a lot of...

This got to be the best SHAKEY's branch in our city. The first time we were here we were quite surprised since food was given fast and so fresh. We tend to compare it with another branch in another mall we usually frequent that's nearer our place. We ordered the solo Chicken Pack with mojos and they were so fried to perfection...yummy & crunchy! The various pizza that we ordered were all so flavorful and tasty, too, plus their trademark "thin crust" that's so crunchy and fresh as well. Waitstaff were all professional, friendly and accommodating. Managers are hands-on as they are always on guard for helping out customers. They even take orders and help in dishing out the plates! Great customer experience indeed! Highly recommended! Surely will be back again and again to dine out here. Kudos to the whole Team ( including Chef and Kitchen crew...) and keep up the good work! Please keep the food fresh, too, all the time- much...

Ordered 2 party size pizzas take out and ask for container full of parmesan cheese for them. They didn't give enough so I sent it back to get more. The waiter returned after talking with some person and said that they don't have stock to give more this is not the first time I left less than satisfied with the customer service. The first time I visited they were out of pizza. Customer service is they give you what they want you to have and not what u ask for. I will never visit this shakey's again, the managers need to learn what customer service is. I am glad I am not the owner of this...