Please have your staff be polite when handling an issue. I had my senior mother when I went to your branch last December 28,2024. Upon checking, there is a priority lane, but when I approached your staff, she told me in a snobbish way that the lane is for food panda. I inquired, what's the rationale for displaying your signage when it's for Food Panda? She raised her voice and instructed me to stand in line and inform the cashier. GINE is her name.She was never remorseful from the beginning for the trouble she caused and strolled over confidently, even placing an order behind us in a loud voice as if she was attempting to provoke us. In my whole life, I have never met a person like her. She is not completely suitable for...
Read morePoor customer service, dirty area, feels like its not sanitized at all! Staffs are "dugyot" running around and playing with other staffs. Much worst is you have to wait for minimum of 45mins to 1 hour for your food, people are asking many times for follow ups. And last milktea taste awful, lasang latak 🥺🥺🥺 i hope they can do better, but definitely will not eat again in...
Read moreYOUR INCOMPETENT CREW FROM ROBINSONS GENTRI DELIVERED MY ORDERS AFTER 2 HOURS! ASIDE FROM LATE DELIVERY IT WAS ALSO INCOMPLETE BUT THEY CHARGED US THE FULL AMOUNT! SHE NEVER EVEN CALL US BACK EVEN IF I TOLD HER TO GET BACK TO US! IMAGINE THE INCONVENIENCE YOUR STORE AND CREW ALIYA GAVE US!! THIS IS SOMETHING UNACCEPTABLE WILL POST...
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