Hap Chan - Twinlakes — Restaurant in Laurel

We’ve been here today me and my dad, since i loved to seeing magnific view to seated at the balcony. So i ordered a small dish since were just two person. How can you experience a casual dining that same like a cafeteria haha.

You’ve then you wait for a 10 to 15 minutes to that duration you should expect that they will send you a house water dining plates and coolers either juices or soda.

But i experienced was different the food was served fast. But looks like you’re in a cafeteria that okay here’s your food “bang put on your table then okay bahala na kayo haha” the server is not approachable and also the hostess they never to ask you that if you need something or else I don’t know if they’re tired doing there job so I consider it.

But the thing that i will never consider that you’re also done to your meal and if you never to call the waiter or hostess they will come to your table. I’m so very disappointed to this experienced of dining they forgot the drinks you ordered that it should be the first will be served when your in the restaurant.

Here in Hap Chan was so very disappointed for their service. Maybe they need to hire more employees to take care of their customers. Even if how they treated us that way still i give...

We came in a group of 18 people. The waiters lied and told us that they were not serving ala cart because they only have buffet. We stayed because the 3 Seniors and the 2 kids were hungry and I recommended to everybody Hapchan. But 30mins after we got seated and started eating, we saw 2 other waiters giving newly seated Customers with menu. So I called the attention of the head waitress and she said that they have to finish everything on the buffet table which were barely refilled. I understand that they don't want to waste food but it is the choice of the Customers to go buffet or not. And on top of that, we had 3 Seniors but they only gave 1 discount then we had 3 birthday celebrants but gave us 2 free only. We have been to different branches but this branch has the worst...

We tried the Shabu-Shabu at Hap Chan Twin Lakes as a family of five, and it was a cozy and filling meal—especially great with Tagaytay’s cool breeze. The pork-based broth was rich and paired well with the fresh shrimp, meat, and vegetables.

While waiting for the broth to boil, we enjoyed several side dishes included in the ₱588 VAT-exclusive rate, like lumpia, fried chicken, calamares (Chinese-style), fried rice, and noodles. For dessert, unlimited brownies and ice cream were available upon request, which the we enjoyed.

For improvement, we hope they introduce more broth options beyond just pork, and enhance the refill service for the meats, shrimp, and sauces. Still, for our group, it was a good bonding meal with a scenic view—definitely worth visiting...