Starbucks SM City Cabanatuan — Restaurant in Nueva Ecija

I visited your outlet on 13th October 2022. I usually enjoy Starbucks irrespective of the location but this time it was disappointing. 'Baristas personally connect and create moments that make a difference and work together to create a welcoming store environment', this as stated on your website. However, it has left much to be desired after my visit today. I suppose you can imagine how upset I was when the croissant and drink ordered was not prepared but instead customers came after me were promptly attended and brewed their drinks. I asked the barista about my drink and croissant but she was only telling me to wait. Not once but three times. This is utterly annoying. If this is what you are going to continue in future, then I will have to find a different place for family...

I ordered a warm white chocolate mocha 4 shots ristretto and what i was given was a regular 4 shot white chocolate mocha without the white chocolate

i might as well do it myself if the staff is too lazy to comply with customised drinks which is what starbucks is supposedly famous for

the staff at the counter were very nice but unfortunately the ones in charge of making the coffee at the time(July 28, 2023 around 4pm) didn’t take the time to read the cup properly or thought i wouldn’t know the difference

I would have let this slide if the barista who made my coffee didn’t give such a...

I love this place, not only for their coffee but for the baristas who run its operations. They are very witty and articulate which makes the enjoyment of your coffee memorable if not worthy of coming back. While all the Starbucks establishments that I have been through all over the world, I say that this one in my adopted city of the tricycles and batutay has the most friendly staff and the most...