Jollibee Ortigas Extension C. Raymundo — Restaurant in Pasig

Visited this Jollibee branch recently and had such a great experience that I had to write a review.

The food, as always, was delicious—crispy Chickenjoy, Jolly Spaghetti, and peach mango pie just hit the spot. But what made our visit truly special was the outstanding customer service, especially from the store manager, Marvin.

From the moment we walked in, Marvin made us feel genuinely welcome. He was on the floor helping his team, checking on customers, and spreading positive energy everywhere. When my son accidentally dropped his drink, Marvin didn’t hesitate, he quickly cleaned it up and brought a fresh one over with a smile. No questions asked, just kindness and professionalism.

The restaurant was clean, our order was fast and accurate, and you could tell the whole team was working smoothly under Marvin’s leadership. He sets the tone for great service, and it really shows.

In a time when good service can be rare, Marvin went above and beyond to make sure we had a warm, memorable dining experience. Jollibee has always been a favorite for the food but now, thanks to Marvin, it’s our favorite for the experience too.

Highly recommend this location, especially if you’re lucky enough to visit while Marvin is...

We ordered via drive thru and sadly, we waited for a big bucket of chicken for almost 35 minutes and the breading is still not cooked. The counter asked if I'm willing to wait for 20 minutes, and I tried to ask and confirm if the chicken was already cooking. And the counter said yes. I know the cooking time of chicken and for 20 minutes, it was already past the promised time for chicken but we still try to wait. Then 25 minutes gone by. No one is coming with the bucket of chicken. So I tried to come inside the store and asked,How many minutes still for our bucket of chicken. Manager said another 7 minutes.

But got served for at least around 32-35 mins.

Anyway. Just make sure next time not to disappoint the customer. We waited for more than 30 mins which can cooked 2 batch already. So make sure that the quality of chicken joy is gold standard chicken.

What we've got is not Gold standard chicken. But moist breaded chicken.

Tho still tastes good. Thanks for...

In a moment of sheer panic, my heart sank as I realized my wallet—containing a significant sum of Php8,150—had slipped from my grasp within the bustling establishment.

In a world where honesty is often a forgotten virtue, a single act of integrity shone through. Mr. Ralp, a dedicated crew member, discovered the wallet, later known that he is a criminology student. Without a moment's hesitation, without a single thought for personal gain, he immediately turned it over to his branch manager, Sir Marlou.

This isn't just the return of a lost wallet; it is a profound testament to his exceptional character. My immense gratitude cannot be overstated. He is a true credit to the team, and a reminder that good people still exist. SNAPPY SALUTE po to all the member of JOLLIBEE ORTIGAS EXTENSION...