Jollibee Fairview Regalado — Restaurant in Quezon City

Disappointed with the Packaging Quality

I recently ordered one of the Jollibee meal combos that included spaghetti, burger steak, fried chicken, and rice—and while the food itself is usually satisfying, the packaging was a complete letdown.

From the moment I opened the box, everything looked crammed together. The rice was squished on top of the spaghetti, which caused the sauce and cheese to smear everywhere. The burger steak was flattened, with just a couple of sad-looking mushroom slices shoved in the corner. The gravy containers were also awkwardly placed, and one was nearly tipping over when I opened it.

There was no proper compartmentalization, so the fried chicken got soggy from sitting next to the saucy spaghetti. It looked more like a leftover meal tossed together than something freshly prepared by a major fast-food brand.

For a brand like Jollibee, I expected more care in food presentation—especially for a combo that includes different textures and sauces. A simple divider or better layout would’ve made a huge difference.

Food quality might still be good, but poor packaging takes away the appetite. Hope this...

As always, there's always something to celebrate even in our time of grief. Sure brings a tear of joy to my eye, remembering my adoptive Mom prior to event: COVID. She was still strong and very much into "eating out". This place was a favorite of hers among others. At least here they aren't stingy with the condiments unlike my now least fave food chain who cant even afford to provide a paying customer the privilege of having .more than the allowed condiments because we like to eat our burgers with ketchup. The girl behind the counter said that the ketchup provided were only for our orders of french fries and that they dont provide ketchup for their burgers even if I asked politely. If those burgers really tasted good , then I guess there would be no need for me to ask for more condiments to make those burgers more palatable 'coz they sure taste like toothpaste to me. Yesterdays internment went well. Mom, don't even come near that other foodchain as they won't provide you extra condiments even if you were alive. How much more so if youre not anymore on this plane of...

Been eating here during the afternoon hours and usually it’s okay but our last visit was not okay, we waited more than 20 minutes, and there were only four tables including us, the last two tables were done with their order and our food still hasn’t arrived. Only to find out that they are so focused on deliveries and drive-thru orders that they completely forget the orders for dine-in. I thought it was a priority if you dine in, I guess we were wrong. We were there at that time because we were hungry, and given the time we thought it would be faster. We have eaten in different Jollibee branches near us and it’s all good. We had to follow-up multiple times and waited at the counter for our orders to be acknowledged. Even the Manager did not...