The store is always out of the things you want. An example here is Sisig Rice Bowl, they will be either 30 mins or not available while the KFC across the road always has it.
Another main concern is the foul smell and I don't know where it's coming from. It's either the ceiling or garbage near the utensils.
Lastly, the place is filled with street kid beggars. There is not a single security personnel that will prevent them from entering or bothering the customers.
Overall, I will not recommend this place to anyone. If you still want KFC, I highly suggest that you visit the KFC...
Read moreOur order has been pending for more than one hour and this branch did not even bother to call or update. We had to follow up our order with trunkline, which informed us that our order has been put on hold (for reasons we dont know) and will be transferred to another branch (Mindanao). This erring branch did not even bother to call nor make up for its shortcomings. In summary, order arrived after almost 2 hours when their commitment is 30 minutes. Worse part, no apologies / freebies whatsoever. Great job KFC Edsa - Congressional...
Read moreI recently visited your branch at Edsa Congressional and had a positive experience. I was impressed by the food quality during my visit. Such as the taste of the food, friendliness of the staff, cleanliness of the restaurant. I appreciate the efforts of your team to provide good customer service. I have been a loyal customer of KFC and would like to continue supporting your brand. I hope that you will take my feedback seriously and work towards providing better service to...
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