Mang Inasal — Restaurant in Quezon City

Took 40 minutes for 2 meals to serve. Newcomers already got their orders while we kept checking on the counter for our turn. Initially, we wanted to get halo-halo as well but the cashier reasoned out they don’t have any ice yet to make the dessert. 10 minutes in waiting for our order, we saw couple of halo-halo takeouts being delivered from the kitchen and another dine-in dessert, we came to the counter hoping to order one but the manager reasoned out it was a “mistaken punch??” and that the the ice was different??? Not exactly a worthy experience for a first time diner in...

Waiting time took almost an hour. The food is cold as ice when served. Service crews are not friendly and accommodating. I know they’re tired but it’s their job. Will never come back to this branch. Such a waste of time. Why call your restaurant a fast food chain when in fact you cannot serve food in an acceptable waiting time.

PLUS THE FACT THAT YOU DIDN’T INFORM US THAT THERE’S A...

Ordered multiple times here at san bartolome branch but it was always incomplete. Their contact number is unreachable we tried to contact them via customer service they have reached out to the manager of the store, after the call they turned it off and did not take the issue seriously. Their bogus is you’ll buy extra condiments paid for it but it wont be delivered together...