ANDIAMO Pizzeria Neapolitańska Wilanów — Restaurant in Warsaw

We came as a party of two and asked to sit at a table made up of two small tables joined together, where another couple was already seated (photo attached, faces not seen). Staff politely asked them if they could give up one of the tables, but when they said no, we were simply told there was no space for us.

So basically, a couple was allowed to occupy a 4-seat setup while we were left standing in the rain—because they didn’t want to share. Absolutely unprofessional. No management, no fairness. This place urgently needs a proper manager who can make real decisions instead of letting customers dictate how space is used.

The staff was polite and respectful, but that doesn’t mean they know how to handle difficult situations or prevent unfairness. Allowing two people to occupy a table for four while turning others away shows poor crisis management.

EDIT after the owner's response :

If your top priority is ensuring that your guests are comfortable and can maintain personal space without being too close to strangers, then perhaps it would make more sense to reflect that standard consistently in your layout. For instance, placing five bar stools directly next to each other in a tight row hardly allows for any personal distance either — yet guests are expected to sit side by side with strangers there.

If this kind of proximity is acceptable in one part of your restaurant, it seems contradictory to claim that the same arrangement is unacceptable elsewhere.

Indeed, the staff was kind and respectful — I never claimed otherwise. But your reply makes it quite clear that the problem isn’t with the team on the floor, but rather with the mindset behind how situations are handled by the owner.

It’s interesting how quickly you dismissed a guest's discomfort as “dramatic,” while insisting that others’ “comfort” must be protected at all costs. The tone of your message says more about your understanding of fairness and professionalism than my review ever could.

Sometimes it’s not the policy itself, but how it’s communicated — and by whom it’s handled. You’ve made that loud and clear for everyone to...

For a long time I had an internal conflict about the score to give to this place, so let's go into the details. The restaurant is modern style restaurant, not very Italian, however it doesn't have to be of course. Service was fine, nothing good or bad to say or remember after a visit. Before we go to the pizzas I have to mention the dishes on which it's served. They are interestingly smaller, than the pizza they serve. Why? I have no idea, maybe for it to be easier to cut with scissors they provide, however since it makes a bit of a mess on the table when you cut it I wouldn't call it the best design. Next is the pizza itself, I am not a fan of a huge crust, so this was already a warning sign for me. Unfortunately later it got worse, the ingredients are of good quality and pizzas were served quite quick. So why worse? Because it was one of the driest pizza I ever ate, which turns quite decent when you use olive. I usually use it either way if it's possible, however this shouldn't be a determining factor from the beginning. Overall it's ok it's the best I could...

Great menu, just enough pizzas selection to satisfy everyone and without crazy eccentric toppings. Traditional, but not boring traditional. Intimate setting and totally worth sitting at the bar to enjoy the view of your pizza crust quickly bubbling up and charring in the pretty oven. Service is fast and with a smile. Crust is some of the airiest you’ll find in Warsaw. Toppings taste as fresh as fresh can be. Special mention for the beautiful burrata with a very enjoyable touch of lemon zest !

I’ll just allow myself to small recommandations: a slightly bigger beer selection, including Italian/sicilian options, would add a nice touch, as well as an espresso machine to top it off (but I get that the space is limited). And a slightly catchier background music ;)

Thank you and see you...