I recently dined at Marina Azul and had a mixed experience. Let me start with the positives - the food was undeniably great. For starters, I had the bolo de caco, which was absolutely delicious. For the main course, we opted for the mixed seafood and octopus dish. It was a delightful combination of flavors, the seafood was incredibly fresh, and the presentation was on point.
However, despite the fantastic food, I cannot overlook the disappointing service I received. Throughout the entire meal, we were never asked if everything was okay. It was disheartening to witness the waitress engaging in conversation with the table either side of ours while serving us without any acknowledgement of us. This lack of attention and consideration left a sour taste in our mouths.
During the meal we were never asked if everything was okay, even when our plates were being cleared. It was disheartening to have to ask for the bill twice, and even then, we had to get the waitress's attention to do so. When the bill finally arrived, it was simply landed in front of us without any interaction. The only words spoken were "cash or card." I replied "cash," but the waitress walked away without asking how our meal was.
The lack of attentiveness and the waitress's disregard for our table extended beyond the initial service. It's important for the staff to engage with customers, not only during the meal but also during the payment process. This lack of communication and consideration further added to our disappointment.
In conclusion, while I thoroughly enjoyed the food at Marina Azul, I cannot overlook the subpar service. The lack of attentiveness, failure to check on our satisfaction, and the impersonal bill-handling left us feeling neglected. I hope the restaurant takes this feedback constructively and works towards improving their service, as it is an essential component of any...
Read moreMy girlfriend and I recently had the pleasure of dining at Marina Azul, and our experience was nothing short of exceptional. From the moment we walked in, we were warmly greeted and made to feel at home.
The ambiance of the restaurant is serene and inviting, with tasteful decor that perfectly complements its coastal theme. We were seated on the terrace, which provided a lovely, relaxing view that enhanced our evening. We were lucky to have Maria as our waitress, and she truly made our evening special. Her attentiveness, friendly demeanor, and impeccable service were standout aspects of our visit.
The menu at Marina Azul offers a delightful array of dishes, and each one we tried was delicious. Maria was knowledgeable about the menu and provided excellent recommendations. She checked on us regularly without being intrusive and ensured our glasses were never empty. Her genuine care for our dining experience was evident and much appreciated.
To top off the evening, we indulged in dessert, which was the perfect end to a perfect meal. The combination of exquisite food, a lovely atmosphere, and outstanding service by Maria made for an unforgettable dining experience. We highly recommend this restaurant and will certainly be...
Read moreThank you so much Jhonny for bringing my wife & I to your restaurant. The beef steak on the stone was just amazing to experience the live cooking & then along with that the view you enjoy when watching the live cooking is also amazing. Sitting in front of the Marina on a lovely sunny afternoon, enjoying live cooking with some good drink & staff who are providing you great customer & checking on you every moment is just incomparable & worth the pay. Then after that we were served the one of the world’s best chocolate mouse & when served also introduced to the ingredients & the process on how it was made & then add some great original French Cognac to go with mouse was a great tasting & delicious experience that one must go & try for themselves & won’t understand till you actually go there. Must go if you’re around the Calheta Marina area. Jhonny introduced us to the business owner & the kitchen team behind the great food, their customer service, behavior was so nice, warm & welcoming that it is unexplainable. Very nice people & hard working team working to make great quality food for you to have a great experience. Thank you so much guys for everything you have done for...
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