Moscatel Setúbal Experience - Tróia — Restaurant in Grândola

Unprofessional staff. 3 people in there and only one working. The only reason we stayed was because of the tall/pony tailed guy who sat us, after we had been standing by the door trying to figure out whether the restaurant was opened or not, while there was a rude waitress who didn’t even acknowledged us and further more gave us the rudest look after I dared to ask if they were opened. The bifana was 5 star (made by the guy who sat us and did all the work…prepared the table, took our orders, cooked it and cleaned)...

The worst experience I have ever had in Portugal. This country is known for their hospitality and this is the first bad experience as a visiting American I’ve had.

They are rude and disrespectful. After numerous complaints I requested the book to leave for the government with my complaints. They went in for 20 minutes claiming not to know what I was talking about.

Finally someone helped and I filed a complaint and almost had to call the police. All i can say is if you are an American stay away...

horrible. We waited an hour for food to be delivered. We had two families behind us and they brought them burgers first. My daughter with 5 years watching how the table that arrived after we finished eating and we did not have food. I asked them for a cooler for the wine. and they didn't have ice to cool the drink. Summing up the lousy service. the next table could menu and were confused when serving them. the angry waitresses being their mistake. as if we owe...