Cafe Do Porto Pim — Restaurant in Horta

One of the worst experience I had in my life. People here hate turists, they dont even know what costumer service is, make you feel bad for asking for bare minimum, I had to wait 30 minute for a basic toast to take away and they give food to people that order way after me, then when I asked where was my toast they gave it to me like they were doing me a favour and complaining when I turned. This is not how to treat people, especially If we pay. I suggest to eat in a different place, hopefully you'll be...

Do not even consider going there! We waited for 1:50 hours for food without getting any appologies or even getting any bread. When we tried to reach the manager he said he thinks its reasonable waiting time and people even waited more time. No need to mention he did not offer any discount. They were rude and condescending. Just avoid going...

The vegetarian quiche was my lunch on several days during my week in Horta! Pleasant spot to relax and have a meal or a snack and a coffee. One day, I didn’t have enough cash for my quiche and coffee, but the gentleman working gave it to me anyways and told me to come back once I had a chance to get to an ATM. Very friendly,...