SERVICE IS ATROCIOUS! Booked a table a week ago, to turn up to meet what seemed like the manager and told our name and he couldn’t find the booking, for him to then palm us off to his work colleague cause he saw his friend and rushed to greet them.

Left us with his colleague (lady) who barely spoke English. She finally found our booking once my daughter looked at their bookings book and put us on a table outside. We asked whether we could have a table inside because of the kids for her to say this table is the best and couldn’t understand why we wanted to move. Bear in mind the restaurant only had 2 table taken as it was 7pm. If it was the best table surely the other table you had inside would love to substitute their table for the ‘best’ table?!?

The lady then went back to the original guy who attended to us (the arrogant one, who’s friend were more important than actually providing the service he is paid to do!) and when she asked for his help in accommodating us his response was just tell them it’s not possible very rudely (not knowing we actually speak Portuguese too!).

Sad to say, service is basically non existent and if with a family of 8 who would spend around £500 they not willing to be friendly, respectful then we weren’t willing to accept this so we were speaking amoungst ourselves at potentially going elsewhere for the arrogant guy to say ‘if you want to go elsewhere you can’ that was the final straw. Don’t but in private conversations with your arrogant self! You are not superior to anyone no matter who you are!

Best of luck!