Restaurante Tico Tico — Restaurant in Loulé

SERVICE IS ATROCIOUS! Booked a table a week ago, to turn up to meet what seemed like the manager and told our name and he couldn’t find the booking, for him to then palm us off to his work colleague cause he saw his friend and rushed to greet them.

Left us with his colleague (lady) who barely spoke English. She finally found our booking once my daughter looked at their bookings book and put us on a table outside. We asked whether we could have a table inside because of the kids for her to say this table is the best and couldn’t understand why we wanted to move. Bear in mind the restaurant only had 2 table taken as it was 7pm. If it was the best table surely the other table you had inside would love to substitute their table for the ‘best’ table?!?

The lady then went back to the original guy who attended to us (the arrogant one, who’s friend were more important than actually providing the service he is paid to do!) and when she asked for his help in accommodating us his response was just tell them it’s not possible very rudely (not knowing we actually speak Portuguese too!).

Sad to say, service is basically non existent and if with a family of 8 who would spend around £500 they not willing to be friendly, respectful then we weren’t willing to accept this so we were speaking amoungst ourselves at potentially going elsewhere for the arrogant guy to say ‘if you want to go elsewhere you can’ that was the final straw. Don’t but in private conversations with your arrogant self! You are not superior to anyone no matter who you...

Restaurante Tico Tico was one of the warmest and most welcoming places we visited in Quarteira. From the moment we walked in, you could tell it was family run. The staff were incredibly friendly and attentive, and the owner was there making sure everyone was happy and well taken care of.

Our host, Rudy, was fantastic. He didn’t just serve us, he gave us helpful tips, shared stories, and really made the experience special. It felt like we were guests in someone’s home.

The food was exactly what you’d expect from a home style kitchen. Everything was flavourful and comforting. It felt like a proper family meal. The selection is great too, especially if you enjoy fresh seafood or traditional Portuguese dishes. We had the full sea bass, which is priced by the kilogram, along with a side of rice. We also tried the razor clams with tomato rice and a fish pasta with shrimp and clams. Everything tasted fresh and was cooked perfectly.

Other people had said the same before we went, that the service is amazing, the prices are reasonable, and the food is consistently good, and we found all of that to be true. That said, some dishes are on the higher end price wise, especially fresh fish by weight, but the quality and care in both food and service make it worthwhile. It’s a relaxed, no pressure kind of place that’s easy to enjoy.

If you're looking for an authentic, feel good meal in Quarteira with people who truly care about what they do, definitely check out Tico Tico. We’ll absolutely...

PT/EN/FR/DE Tínhamos reservado mesa, chegamos 15 minutos depois da hora da marcação, ficamos na fila de pessoas que estavam à espera, a senhora que está a receber os clientes confirmou que tinha mesa mas que faltava cadeiras, pediu para esperarmos nos sofás, até aí tudo bem! Depois de 30 minutos de espera outra senhora muito arrogante veio nos dizer que tínhamos chegado depois da hora que já não tínhamos mesa! Nem tentou resolver a situação, nem nos propôs nenhuma alternativa! Acho isso muita falta de respeito! Ao menos que nos tivesse dito logo que já não tínhamos mesa quando chegámos!

—————

We had booked a table, we arrived 15 minutes after the time we had booked, we stood in the queue of people waiting, the lady who was welcoming the customers confirmed that there was a table but that there were no chairs, she asked us to wait on the sofas, so far so good! After 30 minutes of waiting, another very arrogant lady came to tell us that we had arrived after the hour and that we no longer had a table! She didn't even try to resolve the situation, nor did she offer us any alternative! I find that very disrespectful! At least she should have told us straight away that we didn't have a table when we arrived!

————————

Nous avions réservé une table, nous sommes arrivés 15 minutes après l'heure prévue, nous nous sommes mis dans la file d'attente, la dame qui accueillait les clients nous a confirmé qu'il y avait une table mais qu'il n'y avait pas de chaises, elle nous a demandé d'attendre sur les canapés, jusque là tout va bien ! Après 30 minutes d'attente, une autre dame très arrogante est venue nous dire que nous étions arrivés après l'heure et que nous n'avions plus de table ! Elle n'a même pas essayé de résoudre la situation ou de nous proposer une alternative ! Je trouve cela très irrespectueux ! Elle aurait au moins dû nous dire tout de suite que nous n'avions pas de table quand nous sommes arrivés !

——————

Wir hatten einen Tisch reserviert, kamen 15 Minuten nach der gebuchten Zeit an, standen in der Schlange der Wartenden, die Dame, die die Kunden empfing, bestätigte, dass es einen Tisch gab, aber keine Stühle, sie bat uns, auf den Sofas zu warten, so weit so gut! Nach 30 Minuten Wartezeit kam eine andere sehr arrogante Dame und teilte uns mit, dass wir nach der vollen Stunde angekommen seien und keinen Tisch mehr hätten! Sie hat nicht einmal versucht, die Situation zu klären oder uns eine Alternative anzubieten! Ich finde das sehr respektlos! Zumindest hätte sie uns gleich sagen sollen, dass wir keinen Tisch haben, als...