I was at this beautiful location Sorthella .Unfortunately there aren’t many places to eat around in the area .You are forced to choose one of the two restaurants if you staying inside the castle .We chose D Sancho after reading the reviews.We arrived at 08:30pm ,placed our order immediately.The waitress attending was non cooperative and lacked hospitality in all senses .She needs to be taught to deal with prople nicely as she isn’t doing a favour on anyone,She is running her business and we are paying for the service .We were made to sit till 09:30pm without any food served or intimation.On asking her at 09:27pm we were told she said she doesn’t know how much time it’s going to take. Not even once even for courtesy sake she came and apologised for the delay .It seems people don’t have an option so they are taking people for granted .We were frustrated but we had to bear with it .It was very rude and unprofessional on the part of the restaurant not being able to provide one dish on our table in 1 hour. And yes the restaurant wasn’t full , it had only 3 tables occupied . If the restaurant cannot deal with the orders taken they shouldn’t guests and their orders .It is absolutely horrible . We had to leave the restaurant without eating as the lady gave a damn not even sorry moreover she opened the door so that we could leave ..Worst service and attitude in whole of Portugal . If you are ever here ,do not waste your precious time at this unprofessional place … Most ppl have written good reviews ,probably the place is nationality biased .All the other tables were served promptly while we waited forever. They for sure don’t treat Indians and Asians well . A little suggestion for the restaurant “You are coz we are your customers , it is not a favour on us...
Read moreNestled within the ancient stone walls of one of Portugal's most enchanting historical villages, Restaurante Dom Sancho offers a dining experience that is a true journey back in time. The atmosphere is the perfect complement to Sortelha itself—rustic, cozy, and profoundly authentic. Housed in a traditional stone building, the restaurant welcomes you with a warmth that feels both historic and hospitable. The menu is a celebration of the Beira region, focusing on hearty, traditional Portuguese cuisine. They are renowned for their expertly prepared game dishes, such as wild boar and partridge, which are rich with flavour and cooked to perfection. The lamb stew and codfish specialties are also exceptional, showcasing the robust, honest cooking the area is famous for. Portions are generous, ensuring a satisfying meal after a day of exploring the castle and cobblestone streets. Service is friendly and attentive, adding to the feeling of being a welcome guest in a local home. Dining at Dom Sancho isn't just a meal; it's an essential part of the Sortelha experience, connecting you to the history and culinary traditions of this unforgettable place. It is highly recommended for an authentic taste of...
Read moreVisiting Sortelha was the highlight of my trip, and dining in D. Sancho restaurant was the cherry on the top. The restaurant is very small so I highly recommend making a reservation ahead of time. The food was very fresh. A simple tomato and lettuce salad was so good and fresh. Not the usual store lettuce bag we got used to. Be aware that the portions are huge. We had Cod fish and wild boar. We tried hard but could not finish the plate! Again ask for the local wine. Beira wine does not get enough credit for its...
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