My family and I dined at the bar on 11/3 Courtney and Chris were behind the bar and provided us with excellent service they deserve 5 stars. This review is based on our experience with our food and the manager Austin. We ordered 3 filets (2 6ozs and 1 8oz) all medium and all 3 came out rare or medium rare at best. The servers and manager also agreed and acknowledged they were under cooked. We said -No big deal, it happens. The manager came over and apologized and said that they would be out shortly. 10 minutes later Austin came back over and told us they were all now over cooked and he apologized and said he had his executive chef on the new ones and how incredibly sorry they were and that they would make it right and that the bill would be taken care of as well. We were very appreciative of that and again understood. We were offered new sides of shrimp, mashed potatoes, baked potato and broccoli along with the new filets so that we would have a fresh hot meal. I declined and said we just needed new filets; all the sides would go to waste. Our new filets came out about 15 minutes later and they were cooked perfectly. Then the bill came and what went from “taken care of the bill” was all of the food rang back in “to account for inventory” - again I understand this. However the sides and shrimp that we turned down were also on this bill and we were charged the tax on everything. When I tried to explain this to management he said he had to account for his inventory and we were charged for our beverages and all the other dinner items were “taken care of”. My husbands 8 oz filet was actually the same one he returned with the cut down the middle and it was rang in twice. Our 2 6oz filets and shrimp were now 4 6oz filets and shrimp. I didn’t expect a comped dinner at all. I expected just remade steaks. But when we waited over an hour for filets with an empty restaurant and management comes over to tell you how sorry they are and they’re gonna make it right and take care of it but then handed a bill for $95.00 and over $50 of it’s is taxes on food that we didn’t order or the company was supposed to take care of… that wasn’t right. The servers got Austin again to explain that we were being charged the tax on all the inventory he entered - he talked over me and said “I’ll force more money off the bill”. I could feel his aggravation with me but I was expecting a “taken care of bill” because that’s what we were told. I wanted to make him understand the way he “took care of it” was not right and to account for inventory the check should have been split, the guest shouldn’t see the items rang back in (and NOT served them) along with not making the guest pay for the taxes. The servers again apologized for our entire experience. We were confused and had I not scrutinized the bill I would have paid the $50 in taxes. If you’re not familiar with Myrtle Beach or North Myrtle the taxes are high. The items left on our bill equaled $45.50 but the total I was being asked to pay was $95.+ The amount isn’t the issue for us. We have dined at many Ruth Chris locations and we are aware of the price and we don’t mind paying it because it’s a great experience with amazing food and service. This experience was not like all the others.