O'Coffee Club T3 Public

tl;dr: Ridiculous rule at a world-class airport. Just a 3 minutes walk from this establishment, there is "Starbucks" that is much more hospitable and flexible.

Review: I recently had a rather unfortunate experience at Terminal 3's Coffee Club. Having settled into what I believed to be a relaxing afternoon with a good friend and a so-called "gourmet" French press coffee, I soon found my expectations dashed.

My friend had to leave for a trip to Japan, and I decided to stick around a bit longer to savor my coffee and attend to some work on my laptop. A rather innocuous act, one would think, in a modern café environment. However, the manager of the establishment had other ideas. He approached me to convey, quite tactlessly, that laptops were not permitted on weekends. I was taken aback. A café that rejects the use of laptops? It was absurd to the point of hilarity.

The café was scarcely populated, operating at just about 30% capacity. Had it been bustling with patrons and had there been a genuine need for table turnover, I could have understood the 'no laptop' rule as a way to prevent seat hogging. But, given the visibly vacant surroundings, the rule came across as senselessly rigid.

I decided to document this stark rigidity and took a few photographs of the establishment. As if on cue, the manager approached me again, perhaps ready to impose another inexplicable weekend rule. I couldn't help but question him, "Is photography also prohibited on weekends?"

Rules are indeed there to ensure orderliness, but the implementation should be balanced with common sense and customer needs. The customer service, in this case, left a lot to be desired. It was rigid, inhospitable, and distinctly out of touch with the modern café culture. There's a desperate need for a thorough reassessment of the establishment's customer...

Nice and cosy despite being sited at one end of Arrivals section of T3, in the midst of a cavernous space. Indeed, the space adds to the sense of cosiness, ironically. It's like an island of respite in a slick modernistic hi-tech sea that can sometimes overwhelm my senses. But, hey, it's the food that matters a lot, right, since it's an eatery? The Salmon dish was OK. Salmon was smooth and firm, and tasted good without being too 'salmony'. The promotion dish of chicken was well cooked and looked appealing. It tasted good too, with enough flavour and juiciness to satisfy discerning palates. The laksa, however, was a bit of a disappointment. We asked whether the gravy was curry or truly laksa gravy. Staff assured us it was laksa gravy. True enough, it was laksa gravy. However, what caught us a bit off balance was the presumably poached egg sitting atop the thick behoon. What was even more disconcerting was that there was only the slightest trace of laksa leaves...well, if you count the atomised bits hiding among the beehoon as significant, enough presence of said leaves. But to add to our chagrin, when we asked for more laksa leaves, we were told that the establishment had run out of laksa leaves, and even those 'traces' of vegetables were miniscule bits of.... PARSLEY! It should've been labelled fusion laksa in the menu then. Nevertheless, this cause for consternation didn't detract from the good service given, with casual attentiveness and careful attendance. Coffee was OK, though I'd expected more from a place called O'Coffee Place. So, a satisfying dining experience,...

Thank you for having us in 08.12.2024 Sunday busy dinner crowed. In a word, AMAZING! O Coffee club is a restaurant experience with "the" 5-Star winning combination: Beautiful atmosphere, outstanding food/drinks and exceptional service! The atmosphere was good for Airport environments , creating very decent dinning for people. Tables, chairs, and were clean and sanitary by excellent industry standards. The food was incredibly delicious! Waiting time is a bit quite sometime. But The waffle was super fresh, light and yet satisfying! The chicken was tasty and so fresh , it melted on our palettes like butter! The drinks were aromatic, refreshing and flavorful! There is time gap between drinks and food but it’s worth for waiting . Our service provider name is Peter and his team were EXCELLENT!!! They really could not have been better. We relied upon Peter experience to select and create a display of customized dinner options......and he was spot on for everything! It was all delicious!! We even requested a second order on a few of the chosen dishes. Service provider like him, there is no need to even look at a menu.

Coffee Club no need the new menu and upgrade the service. It’s perfect. Food waiting is reasonable for busy crowds since they always update food waiting time.

Coffee Club is always...