Xiang Xiang Hunan Cuisine 湘香湖南菜 @ Nex — Restaurant in Singapore

As for the food, fresh ingredients + big portions at a decent price, in which, quite a nice setup. Taste wise, acceptable as a local and also because I did not visit Hunan so can't really be a critic of this. However, timing for an execution can be improved, I waited 20 mins from 1 dish to another, a tofu then a dried chili chicken later. Not exaggerating, but basically based on calculated time of order chit versus the arrival time buffer with 15 mins. 1209pm order placed, the chic arrived when I asked at 1244pm, roughly. Is ok to let the guest know if there is delay rather a blind wait.

Ambience, think whoever in charge of the outlet should set a check list to check on the ambience setting. The table I was lead to comes with the extreme loud music (Coffee House Pianist type), is quite a turn off. How about some Chinese Instrumental softy? When the place is packed, that music softness will also tone the emotion of diner and calm them. And, a table jammed with a pillar may not be desire spot for some. In general, when customer become loud, the loud music make them even more louder!

Perhaps it is a style, but I don't enjoy the "Tour Guide" style of being lead to my table - maybe some would enjoys that. And, maybe a distance when one converse with guest. And obviously, most of them - just work. Checking of food satisfaction should be between meal not after meal; what is the logic of asking when I'm about to settle the bill and leave? I don't feel that my feedback is reckon and honor, I'm not expect freebies here but hospitality.

Overall, it's a VERY GOOD BRAND of its class; returning to its would absolutely be encouraged but to bypass the possible shortfall.

Hope my feedback will...

Going by the menu, I initially thought that the food was overpriced, but portions turned out to be quite massive. The Antler Mushroom Chicken Pot was $19.90, and it was good for sharing amongst 2-3 persons. They were generous with the mushrooms and the gravy was thick and gingery with an umami flavour.

The Crispy Soy Milk Tofu was drenched in a soy-vinegar-coriander dressing but still managed to maintain it's crispyness. It was addictively good at only $6.90 though I hope for a larger portion with a top up in price.

We waited for about 25 minutes for our stir fry romaine lettuce. At $11.90, there was a generous heaping of lettuce though it was too mildly seasoned and felt a little underwhelming. It would work better as a palate cleanser in between stronger tasting dishes.

I felt weird that their rice cookers were displayed along the seating area and they used bottles of rice and water to cook the rice in front of customers. My first thought was wow, what a waste of bottled water and 2nd thought was, I hope the rice grains had been pre-washed.

To make up for our wait, the server told us that dessert was on the house. The brown sugar glutinous rice cakes were crispy outside and soft and chewy within. It paired really well with their complimentary vanilla ice-cream. They sure know how to treat...

Xiang Xiang Hunan Cuisine is known for its authentic and flavorful dishes that showcase the robust and spicy characteristics of Hunan cuisine. One standout dish that embodies this is their signature Golden Broth Sour and Spicy Fish, a delicacy that has quickly become a crowd favorite.

The Golden Broth Sour and Spicy Fish is prepared with a unique blend of fresh, tangy, and spicy flavors that Hunan cuisine lovers will appreciate. The fish is cooked to tender perfection, soaking up the flavors of the golden broth, which is made from a rich combination of spices and seasonings. What sets this dish apart is its complex layering of flavors: the sourness brings a refreshing zest, while the spicy kick provides just the right amount of heat, appealing to those who enjoy bold tastes.

In addition to the fish, the broth is enriched with an array of ingredients like pickled chilies, garlic, and a hint of Sichuan peppercorn, creating a depth that complements the fresh fish. Served hot, this dish offers a sensory experience that highlights the interplay of sour, spicy, and umami flavors.

For those who enjoy a bit of adventure in their meal, the Golden Broth Sour and Spicy Fish is a must-try, as it captures the essence of Hunan cuisine—bold, hearty,...