McDonalds Govan Mbeki staff are sooo unprofessional, I've never seen such a lack of work ethic at any McDonalds store I have visited. I feel so sorry for the store owner; I walked in there and the staff were busy having coffee behind the front till counters and having a fat chat like they're in their kitchens back at home with no care as to us the customers in store. I ordered breakfast and 10min later they had not even started on my order, bare in mind there was only myself and another customer. I told them to cancel my order and they were begging me to take fries instead of the hashbrown I had ordered; I refused, why must I be inconvenienced because they want to have a catchup session at work instead of serving us? Not only did I leave without any food they also caused me to be late fore my appointment; the service at this store was beyond...
Read moreI have been going to the McDonalds on Govan Mbeki for Americano regularly in the mornings, (since they have opened in Dec 2023). It is always very quiet when I arrive, so I get servied quickly with a smile, but this morning was different. When I walked in, the stand-in lady at the coffee machine said to the cashier, before I placed the order.:"We do not have her Americano." Then she said: " We cannot offer Americano with milk." Then she said: "It cannot be poured in a small cup." etc., etc. I have never experienced a problem or a bad atitude like this before. In the past I would place the same order and pay for exactly what I order. This was my last visit to McDonalds on Govan Mbeki. Nobody deserves such treatment. Ps! The previous 3 baristas were not extremely rude nor incompetent. Your company's loss, another...
Read moreI've been a huge fan of McDonald's since the very first one opened in the cape and I seldom do one star reviews but this was by far the most disappointing experience twice in a row, we ordered two big mac burgers both times. They total put the wrong sauce on (a dark brown mayo type sauce) and an exorbitant amout of salt and it had a strong burnt after taste. I love McDonald's but this was so against there recipe we had to...
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