KFC Northridge Mall — Restaurant in Free State

Me and a friend was at KFC Northridge Bloemfontein on 6 May 2023. We ordered 3 x snack burgers and 1 x wapsta box. We watched the board showing all the orders and saw for long time that the order was being prepared, showing by coming next. Eventually our order number just vanished from the board completely, but we decided to wait a bit, thinking maybe their getting ready to move it to collect, but it didn't go onto collect at all... After a little while I went to go ask for the order, then only was out order packed and gave to me, while the order items was lying on the rack, so they didn't even call it... When we got home eventually, we saw that we only received 2 of the snack burgers and not 3 like we orderes. We decided that the petrol was too much to drive back and then maybe still not receive the 3rd snack burger. And the food was cold as well... The lady packing and giving the food was also really rude. Very...

On the 5th of January after my 12 hour shift i went to kfc at 19h18 to order food, everything was still open and people were still recieving food. No orders were being taken at the time but we were a couple of people waiting in line to order. More than 20 minutes later when one of the other customers asked to speak to a manager as we were not getting service we were informed that there was no chicken left. I understand that this can occur but it is unacceptable that we were ignored for 20 minutes instead of informed about the situation. In end no place was open when we left kfc. So after my 12 hours saving lives at the hospital I had no food. Will definitely make sure never to visit...

Would honestly give service and atmosphere zero stars if i could. I ordered first and got my food over 30 min later after 5 people who ordered after me. (This was for a quick lunch break before we had to be back at the hospital where we work). The staff were rude, one looked at my slip and turned her back on me and walked away (after the screen indicated my order was ready) and the other then got my order incorrect and yelled at me when i simply asked to correct a coke to a coke zero which was indicated on my slip (i am diabetic and cannot...