KFC Sunny Rock — Restaurant in Gauteng

Was there just before closing and they didn't have the chicken selection we wanted and has to accept what they had or leave it. Other than that the building itself really is a huge double story funky looking building which looks like a lot of fun for the kids or in a crowd. If that's not your thing they still offer drive thru!I would like to give a shout out one of your staff members. Her name is Manana, when we arrived she gave is such a warm welcome and had a huge smile on her face all the time and was lovely to order from because she knows the till and the menu very well. She was...

Messed up my order again, I ordered 2 large meals with cup cokes and added 2x 400ml buddy cokes, and a large mash and gravy among other item. Then I changed the order to cancel the 2 additional buddy cokes and instead provide me with 2 buddy cokes instead of the cup drinks with the meals (agreeing to the extra charge for a buddy bottle). Came home and found no mash and gravy, and the 2 buddies were charged for extra, and the 2 cups from the meal was not given as charged. Nothing new, KFC lives in the shadow...

I ordered a Streetwise 3 from KFC Sunnyrock but was delivered a Streetwise 2 instead. I called the store to report the issue, and they gave me a number (which I believe was the manager's) and asked me to send my address. I followed the instructions, expecting the matter to be resolved but I’m still waiting with no feedback or follow-up to this day.

I was actually thinking of ordering food again, but after this experience, I’ll be going elsewhere. Disappointed with the lack of customer service and...