Roman's Pizza Southdowns — Restaurant in Gauteng

Placed order 45 minutes before delivery time, stipulated will collect sharp 15:15. I repeated time twice. I arrived on time felt 2 x large pizza boxes were cold.

Refused to accept order.

New pizza were made for me.

Whilst in 5 - 7 minutes waiting time 2 Counter Attendants dissapears out with my cold pizza. One attendent were the Manager on duty.

I asked Attendant staying behind what actually happens in such a case. She said they share pizzas amongst each other alternatively just chuck those pizzas in the bin.

The other worker from the back claimed my other cold pizza.

Could someone please get this message to the Owner as his profits are been eaten up in stead of paid into his bank account.

My question remains was this a slip...

We waited 40 minutes for these pizzas, dough was raw and the pizza had no base sauce (sweet Chilli sauce)

Order 130 tonight.

We took it back and they did not return the slip.

Purchased at around 17.40pm.

It is absolutely a disgrace and disgusting !

We contacted the guy called Louis, and he gave us a cheeky reply and can give no explanation as to why this is the case.  He denied everything we told him!

They messed up our order. Then tried to make new ones and then the new ones came out raw like this!

This is not the first time we are having this problem and if your person in charge of this branch has this kak type of attitude towards customers then we will not be back and we will make sure we tell everyone not to support...

Not so good - Order more than 40 minutes ago and still no delivery. They don't even phone to let you know there is a problem. Only one driver? now waiting for a driver from another branch and in the meantime the clock's ticking and pizza's getting cold and unpleasant to eat.... the only driver who had a breakdown eventually delivered the pizzas 2 hours after ordering and didn't have a clue about the breakdown he was supposed to have had nor about the driver from Lyttleton who was on his way to assist with the deliveries after the breakdown. Not interested to ever order...