Last night, we celebrated Valentine's Day at Social Eatery, a tradition for us on special occasions. Arriving 40 minutes ahead of our reservation, we intended to enjoy the outdoor terrace. To our surprise, a waiter brought wine glasses without any introductions or information on specials, and left. After waiting for 40 minutes unattended, we had to flag down another waiter to order a starter to share – the snoek board. Despite this, the board was brought out without plates, salt, pepper, or other essentials. Requesting assistance from yet another waiter, we waited an additional 20 minutes. Our board was cleared once finished, but the dirty plates and cutlery were left uncleared. When we ordered our mains at 7:30 pm, we were informed of a long wait due to the busy night. When our mains were eventually served, no cutlery was provided. Upon requesting cutlery, the waiter gestured towards the dirty starter cutlery, which was still on the uncleared plates. Throughout our meal, our wine glasses remained unfilled, and we noticed that tables with European guests received more attentive service. While we always enjoy the food at Social Eatery, last night's service fell well below expectations. Despite the busy evening, we arrived at 6:20 pm when most tables were...
Read moreRecently visited as we were on vacation from Natal. I have to say the food was exceptional, the servers even more polite and exceptional but the management have a thumbs down from me. My niece of two years old has been suffering with teething we thought bringing her for a swim would be a nice outing for her however she screamed and cried as babies do. We were asked to keep her down as the guests pay "big bucks" to stay here. We spent a good deal for the few hours we were here. Just cos we didn't spend "big bucks" we aren't valued customers? I felt uncomfortable after my talk with this manager or owner. I had to sit at the eatery and make sure my niece fell asleep and still I felt so uncomfortable being there. If you're a big spender with kids then you will have no issues. However we were treated very differently, the...
Read moreCouple from Joburg.
The right choice made for an excellent evening! Knysna hollow had previously facilitated our wedding ceremony - when I called to book a dinner reservation with Danie for our 1 year anniversary, he added the same wedding decor and delivered my special requests without fuss or need for adjustments.
Our waitress Fezi was so helpful, remembered the ceremony, praised us for coming back and made us feel right at home.
The food, delicious - delivered promptly and in good measure.
I do think more menu options could be the only thing that would bring a greater variety and nuance to the eatery, but otherwise this place has a very special place in our hearts, which I will hands down...
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