Starbucks Ewha Womans University — Restaurant in Seoul

Hey I got it. Starbucks is a chain despite the "reserve" designation of this particular location. While others before me have commented on the lack of value in this coffee, my review here focuses on the poor service. I ordered my shakerato with the specific and clearly pronounced desire to "stay" as opposed to "takeaway." And guess what.... they came out with a to-go cup, which I decided not to dispute... After all, it would be even more detrimental to our environment if they had transferred the coffee from the plastic cup to a glass one. I proceeded to sit down and within seconds an employee came at me and reprimanded me for drinking out of a plastic cup inside the store... Aside from the gender bias this employee harbored toward me, we must also address the logic behind the "supposed" environmental consciousnesss associated with their policy on the use of disposable plastic products. Once they had made the mistake of preparing a customer's drink for "takeaway," are we truly preserving out natural resources by transferring the drink to a glass and throwing out the plastic cup in which the drink originally came?! Even if this plastic cup goes into the recycling bin, does it not take water to clean the glass that the drink was relocated to?! This Starbucks location is touted as the very FIRST Starbucks in Korea. I have been to Starbucks almost daily in the US as well as have visited Starbucks in a multitude of countries..... Sadly this location ranks as one of my worst...

I am extremely frustrated with a service staff, a guy with a Korean textured crop hairstyle. I asked if I could purchase the tumbler today and come back tomorrow to queue for the engraving service if I had time (since I’m flying out tomorrow), but he just kept shouting, “NO!” and subsequently “This is our policy, and I’ve told you ten times.” First of all, he didn’t explain anything for ten times, and second, he didn’t take the time to explain why. Instead, he just shouted at me in front of other customers.

If you can’t manage the crowd, then please get someone else to do.

Is this the kind of service First Starbucks store in Korea provides? Truly...

At first, I have to mention the rude treatment: I was ignored for several minutes and whoever stepped inside, was served first. When I finally gave my ordered, I almost felt like they did not want me to be there.

Then, the toilets. I could hardly handle the smell once I entered. Taking a glimpse into the toilet cabin, what I got to see almost made me puke.

Expensive coffee - which is fine -, but...