Restaurante Welcome — Restaurant in Calvià

Yesterday we went to this place and it was the worst restaurant experience of our lives. At first, we had to wait a really long time for the waitress to come to us and take our order, even though there was almost nobody there expect us, and it is not the main season. Three of us ordered a seefood paella and one of us a grilled shrimp. We had to wait more than an hour to get them, and the shrimp tasted rotten, like it was kept in dirty water, so my friend told the waitress and they changed that dish to some pork chops, which were visibly raw. The seefood paella contained mussels which were smelling so bad, that we lost all our appetite. After reluctantly trying it out, we found out it was also rotten. Of course we told this the waitress as well, and she got the cook out for us, but not before remarking, that "we have a lot of problems". The cook came out, he smelled the mussels and told us that it's supposed to smell like this, and this is just how their paella is, even after we told him that we ate paellas elsewhere and it didn't smell like this. After this, he just left and they left us at our table for a good 20 minutes, before the waitress came to take our full plates, not asking what the problem is, or asking anything. By then, we started to get aggitated, as this situation simply could've been solved with saying sorry and bringing out something else, even after they gave us clearly rotten and visibly raw food, but they not once said sorry, and the even tried to get us to pay for everything. Of course we refused to pay for the shrimp (pork) and the paella. All in all, this was the most unprofessional staff i've ever seen, and if you go to Magaluf, do yourself a favor and never go to this place.

Edit: i originally wrote this review in October 2021. After like 6 months the owner of the place answered here in spanish, saying that i was lying and we just probably didn't wanna pay for the food. Later, they deleted the comment. It confirms to me more, that this was not just a one time thing for us, but this place...

Under New Management. Now Indian owned and I must say the curries here are much better quality, and more authentic than any Indian Restaurants and Take-Aways in Magalluf.

Full menu also available, including Steaks, Fish Dishes, Pizzas, Pastas and Paella.

Very friendly staff, excellent service and a very nice atmosphere.

Come and visit, you won't be...

This restaurant is simply fabulous! Staff are super friendly and the food is delicious! There’s a big variety of dishes, all freshly cooked, it’s tasty and very well served with generous portions! It’s so good that we ate lunch there everyday for 7 days. Every evening we also drank expressos, cocktails, had crepes…everything was amazing. Cannot fault...