Ses Àncores — Restaurant in Capdepera

We reserved a table for 3 on Sunday at 3pm. We arrived a tiny bit early and immediately ordered our food because the kitchen was closing shortly after: a paella mixta for three. All was fine until the waiter knocked my glass of wine into the paella, mopped up my wine with my napkin and looked surprised when we sat there expecting him to actually serve us our food, as is normal with a paella. He dumped the food onto our plates and removed the paella dish. He returned with a clean glass but did not invite me a glass of wine which he had knocked over and instead just poured wine from the bottle we had already ordered into my glass. The food was okay, but because he did not return with a napkin because he had cleaned up his mess with it, I had to find my own. I know this might sound like nothing but it really spoils a meal when you aren't treated nicely. We spoke to the waiter in Spanish throughout and I don't know if he thought he was serving tourists or residents, but either way, the service was pretty bad. A shame because it could have been really nice. It's not like he didn't know that he had knocked over my wine into my food, but he didn't try at all to make up for it, nothing was offered in a way of a nice apology. Just needs some manners and some...

Not sure where to start. We went there 1st August as my mum recommended the paella to be great. She went there in March and loved it. The Service was ok, they were not really interested in us... ok... for that would not need to go back. Regarding Service, the serving of the Paella was done without any appreciation for the food and while doing so the oil of the Paella sprayed over the table and on my arm... not really nice. Regarding the Paella, I have the comparison from my spanish grandmas paella to be fair in this review but still... the paella was nothing special. We could see a few spaniards coming into the restaurant and I can only explain it that way that the Spaniards get a Paella that is made with more effort. Ours was boring and we could have done it ourselves. I dont need to go there again. I d recommend a Paella from another place, which I have also...

Unacceptable Behavior and we Will Not Return

We have visited this restaurant several times over the past few years and were always satisfied, but after our most recent experience, we will never return.

We were left standing at the entrance for a long time, waiting to be seated. Eventually, a darkhaired waitress approached not to welcome us, but to rudely ask us to leave. Her attitude was shockingly unprofessional and completely out of line. No explanation, no apology, just a cold dismissal.

It’s deeply disappointing to be treated this way, especially as returning customers. Hospitality should be the foundation of any restaurant, and sadly, that was entirely...