Burger King — Restaurant in Coín

Pasamos por aquí para almorzar hoy, gran error. NO LO HAGAS. No había nadie allí, éramos los únicos, tal vez pensándolo bien, y con razón. Hicimos el pedido en la pantalla y esperamos y esperamos y finalmente llamaron a nuestro número. Pedimos una de las comidas con ensalada y cuando la abrimos era lechuga dorada con tomate viejo blando. Fuimos al encargado para pedirle que lo cambiara SOLO para ser recibidos por los dos miembros del personal, una niña y un niño, ladrando excusas con muy mala actitud. ¿Qué tan difícil es “lo siento señor, déjeme cambiarlo por usted”? NO NO NO no pudimos disfrutar de nuestro almuerzo con los dos mirándonos con malas caras. Nosotros mismos nos fuimos fatal y con muy mal sabor de boca. Juntos tenemos más de 60 años de experiencia tratando con el público y entendemos que pueden ocurrir errores, pero también existen conceptos básicos para responder a esos errores. Estos dos niños en absoluta pobreza no tienen nada que dar. Mucha soberbia para gente tan joven y tan inexperta. 17/06/24

We passed here to have lunch today, big mistake. DONT DO IT. There was noone there, we were the only ones, perhaps, on reflection, with good reason. We ordered on the screen and waited and waited and eventually they called our number. We ordered one of the meals with salad and when we opened it it was browned lettuce with old mushy tomato. We went to the attendant to ask to change it ONLY to be greated with the two staff one girl and one boy barking excuses with very bad attitude. How difficult is “sorry sir let me change it for you” ? NO NO NO we couldnt enjoy our lunch with the two just staring at us with bad faces. We ourselves left feeling awful with a very bad taste in our mouths. Together we have more than 60 years experience dealing with the public and we understand that errors can happen but there are also basics to responding to those errors. These two kids in absolute hosesty nothing to give. mucha soberbia para gente tan joven y tan...

Disgusting. Womens toilets stunk, no toilet paper, flooded with water (I hope) Clearly hadn't been tended to all day. I asked for a burger without meat (I know it's weird but I'm vegetarian and no veggie burgers available yet) it came with chicken in it anyway. My partners chips had a long hair in them and we shared onion rings, half of them were fresh and half of them had a weird texture and taste like they'd been left out for ages and refried. The staff are polite and friendly but let down by management and poor quality. I don't expect great quality from BK but this was a truly...

La trocha branch seem to not have enough staff.The staff are freindly, but avoid peek times or you will wait for 40 minutes for your order. The big bang burger was tasteless and cold. The Plus side though, unlimited top ups on soft drinks, the basic cheeseburgers are good value and much better than the fancy limited edition burgers and the onion rings...