Decent seafood, but very unprofessional service : not changing plates after the starters, so had to eat the fish with remains of winkles in our plates. took away the plates after the fish, so we had to eat the next dish (crab) directly together in the main plate - the four of us. no wet towels after the crab, or anywhere in the restaurant. The worst came when trying to pay, as their terminal apparently processed my card (pin code confirmed ok, and terminal given back to them)...but they could not produce any ticket confirming the transaction occured or was cancelled. Upon my insistance to get a void transaction receipt or at least the transaction log to confirm it didn't go through , I got flatly insulted in Spanish ("pua" and "coo" are easy enough to understand) by the lady managing the bar. Had to pay again using another terminal, and hope I didn't get double charged.
*update following owner's reply : obviously the terminal did NOT show any cancellation or transaction log, otherwise I'd simply have taken a picture of it as void transaction receipt. See in picture below what was shown when they handled the terminal back to me after my PIN code got verified. It's simply the home screen, exactly as if they had processed the payment without printing receipts.
The only explanation offered by the bar lady was that the server used the wrong terminal, and that all transactions were handled by the other one. But if she knew it was broken, why was it switched on and available to be used in the first place ? Why did her colleague use it ? As it did not stop working right there with me (she showed me all other receipts from the day were from the OTHER terminal), why didn't they simply turn it off and stop using it ?
Long story short : there are plenty of better food options in Llanes, avoid getting into complicated stories with these people. Read the reviews in Tripadvisor if you want to make your own opinion, I'm not the only one complaining.
Removed a star following owner's reply and total lack of excuses or understanding. Uttering profanities in front of the customer seems to be ok...
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