Restaurante Gusto — Restaurant in Málaga

What a bizarre and horrible experience! I don't know what's worse—the strange pizzas or the cook screaming in my face to “pay or police” for pizza that gave me horrible gas and made me dizzy.

Me and friend wanted to get some food after going to the Alcazaba. We ordered two different pizzas. After I had almost finished the vegetarian pizza I got horrible gas. I starting walking in the restaurant a bit thinking it was a cramp but it wasn’t. I had to keep walking for 20 minutes for it to start going away during which I was also getting sweaty and dizzy. When I told the waitress she said “it was not her problem.” Like what? You giving me substandard food is not your problem? She called her manager only for her to argue that it was again “my issue” because my friend was feeling fine. Even though we had TWO different pizzas but somehow that’s fine because the dough is the same was her defense. Well, it was the damn toppings then! These people have no idea on how to deal with customers. She started showing me the dough of the pizzas, like what the hell am I supposed to do with that.

By that time some kitchen staff member walked up to our table screaming “pay or police” randomly without knowing any of the issues. Good job making a clown of yourself in front of all your customers. After ignoring him we kept waiting, and surprise surprise, no police. If they had come they probably would have shut down the place for unsafe food. They kept peeking at us from the kitchen and after 10 minutes they came out with a “reclamation form.” They have to make this form available, if they do not it is against the law and you can call the police on them. This was just the experience with the “staff.” The pizzas were bizarre since the vegetarian had no tomato sauce and my friends pizza had only cheese in the middle. You can see burnt spots in the photo and the dough didn’t seem to be cooked. I thought it might have been the water from the vegetables making it a bit wet but after what happened I bet it wasn’t cooked properly. The only redeeming thing would have been the taste but it tasted bland and awful. Only reason we ate it was because we were hungry.

They could have simply apologized and cut the pizza from the bill while we paid for the water and coffee BUT NOOOO, they just HAD to act uncivilized.

Uncouth staff who don’t know how to make food or deal with customers. I have contacted AESAN and Ministerio de Sanidad (health authorities) regarding this restaurant’s inability and unwillingness to...

There are dining experiences that nourish the body, those that delight the spirit, and then there are those that test the very limits of one’s patience, budget, and sense of humour. This establishment belongs firmly to the third category.

From the moment we sat down, the evening became a slow-moving theatre piece entitled Waiting for Pizza. Forty minutes passed, time enough to read a novella, learn basic Italian, or reconsider one’s life choices, before our order finally arrived. When it did, the effect was almost comical: portions so slight they could have been plated as a conceptual art installation.

The pizza was modest, the pasta politely restrained, and the much-vaunted lobster a tragic figure, presenting itself with all the grandeur of an empty shell. One might charitably call the morsel of meat within “minimalist”; less charitable minds might call it a breadcrumb with ambitions. At over €50 for the pleasure, the value proposition became an exercise in creative accounting: one pays generously, receives sparingly, and departs curiously unsatisfied.

The atmosphere, much lauded by certain corners of the internet, is undeniably vibrant, though not by design. Rather, it is the inevitable result of cramming as many bodies as possible into a space that thrives more on its reputation than on its cuisine. The staff, though courteous, moved with a languid grace that suggested urgency was a foreign concept.

If your aim is to study human endurance in the face of hunger and disappointment, you may find this place educational. But if you arrive with the quaint notion of eating well for a fair price, I would counsel seeking nourishment elsewhere. Here, the only thing served in abundance is...

The place is always over booked and there is a wait line outside, because they do everything they can to not turn down walk ins. While this may sound nice, it is NOT if you made a reservation because you will most likely still have to wait in the line, which is what happened to us. Although they told us we would be ahead of the line because we had a reservation we still waited around 10 mins, but moreover, what put us off was a lady, who seemed to be the restaurant manager approached us while we were waiting in the line and suggested that they had another larger branch 10 mins away and we should consider going there rather than waiting! Since I was not going to give away my table to a walk in customer by taking my family to a 10 minute walk, I responded no thank you, and she had to give us the next table, but she was obviously not happy…. The worse part is, this constant wait line outside the restaurant and the staff’s stress to get as many of them inside as quickly as they can completely destroys any dining joy or experience you may be expecting. Everybody is constantly running around you, the waiters chase your plates to take them away the moment you lay down your fork and you are under constant pressure to eat fast and leave quickly. As for the food: The pizza and the bolognese were pretty good and fresh. Everyone loved them. Tiramisu was surprisingly bad, it was so thick and dry, it tasted like a badly made cheesecake. We did not expect that after the good food. Since I have seen other reviewers praising the tiramisu I am not sure if that day’s batch did not turn out good or what, but I have had really good tiramisu around the world, this was not even close to being...