Burger King — Restaurant in Murcia

Appaling experience ever. Dirty trays and tables everywhere. I do understand that a lot of Spanish do not clean the trays off after themselves...but what staff is doing? We ordered 3 burgers and 8 chicken wings. Burgers were ready and placed on the trays but 8 chicken wings to do - TOOK THEM 40 MIN .... 🤣🤣🤣‼️🤣🤣‼️‼️‼️40 MINUTES.. lots of people got served around us...which is ok.... but when I asked the staff members :" What is going on"? Most of the staff just ignored and turned their heads away.. one poor bloke's answer was " we cant do anything about it.. this is just how it is ......"... 8 poor wings in 40 minutes.... is it a joke?? 😜🤣🤣🤣🤣🤣🤣... place was dirty. Coffee machine broke, so no coffees ( or any warm drinks), or ice -creams available at all.... not at all.. we got our meal with three cold burgers and 8 poor chicken wings in 40 minutes. Also, to get some staff attention to this trash place.. I had to collect all the dirty trays from the eating hall and put in front of they noses........ the rubbish from here disappeared really quick though ... and one poor worker was send out to clean 5 tables .. after 5 tables ...all the good deed was finished. Would I recommened the burger king to anyone or go there again...🥵🥵🥵🥵🥵🥵🥵... never in thousand years and even starving...do not recommend to waste your money or energy.. to drop that low for...

Drinks machine has been failing to dispense ice for nearly a week now.

Billion dollar corporation and you can't afford to get a technician out so your customers can have ice while it's nearly 50° outside?

Free refills is my ONLY reason to come here instead of McDonald's. Luckily I checked the machine before I ordered today, off I go to Maccy's.

Absolutely pathetic.

Edit: My review helped you improve? Then why is the drinks machine still not dispensing ice? On top of that the self service screens are down, neither urinal in the men's toilet has ever been known to work and you've got no FRIES.

I'm glad to be leaving Murcia tomorrow so that this isn't my only option for a late night meal with free refills, this place makes Spain feel like a third world country.

Help you improve? Please, the lack of intention to improve is blatant. Just close already, you're half way there with the amount of stuff that...

Awful- ignorant rude staff got 1st order wrong then after me taking the blame there were no lids for drinks asked me if I had checked as if I was an idiot then 2nd order we asked and paid for 2 meals and got given a bag with burgers and no chips. When I politely explained that there were no chips in the bag the manager asked me what was in my friends bag (1st order) as if I was trying to steal from them. Finally got the chips after waiting a further 5 mins which weren't even the type of chips we ordered they were wedges. I got no apology!! But by this point I was bored of explaining my order to them. By the time we got home the burgers where cold. Waste of...