I originally left a review because of how disappointing the service was — we were barely greeted, shown no warmth, and ended up leaving without ordering. What’s even more surprising is the restaurant’s sarcastic and dismissive response to my feedback. Rather than apologizing sincerely or showing any willingness to improve, they replied with a snarky comment about “rolling out the red carpet” and a “private waiter.” This kind of attitude says a lot about how they handle customer feedback. Constructive criticism should be met with professionalism, not sarcasm. Sadly, this experience — both in person and online — makes it clear that customer care isn’t a priority here. I originally left a review because of how disappointing the service was — we were barely greeted, shown no warmth, and ended up leaving without ordering. What’s even more surprising is the restaurant’s sarcastic and dismissive response to my feedback. Rather than apologizing sincerely or showing any willingness to improve, they replied with a snarky comment about “rolling out the red carpet” and a “private waiter.” This kind of attitude says a lot about how they handle customer feedback. Constructive criticism should be met with professionalism, not sarcasm. Sadly, this experience — both in person and online — makes it clear that customer care isn’t a...
Read moreAlthough I came with great expectations, the overall experience was a bit bittersweet. Location is fabulous with ample terrace overlooking the ocean; the design was a tad old but still characteristic of a Spanish diner which was fine. The place was clean and tidy. The waiter was smiley and polite, had taken our orders right after our arrival and provided a good service all throughout. We didn't wait to long for food to arrive and once it did, it was averagely good. Althought, it might seem like 2 stars are a tad too harsh, it was on account of three reasons. Firstly, the children menu accorded included only spaghetti bolognese and that was definitely not enough. Also, my little one's meat left a puddle of blood on the plate, despite having asked for a well done meat. Finally, huge mistake and something that I've seen in many of Fuerteventura's restaurants is the charge of bread on the receipt, despite the fact that we didn't ask for it in the first place (yes, it was only 1.8, however, it cost the restaurant one star). Would not come back and might eventually recommend (to someone that would go there...
Read moreThere’s a reason this restaurant is hidden away from the others - there’s no need to go - I honestly came because of all the amazing reviews and left feeling so underwhelmed and honestly sad , I got the salmon, mussels and my partner got the Solomilla,
Let’s start with the mussels - honestly one of the most bland and tasteless mussels I’ve ever had , maybe they were the wrong season , but the portion was also crazy , maybe the smallest portion of mussels I’ve ever seen , the view from the outside of the restaurant is also nowhere near as nice as the other restaurants along the coast
I was really holding my breath for the salmon to be good since I have had really good salmon so far at other restaurants in Fuerteventura , and it again was honestly the saddest plate of food I’ve ever seen , boiled broccoli with no flavour , bland rice , sad portion size
There were also random kids running around screaming that weren’t anything to do with the restaurant while we were trying to eat , needless to say I just wanted to leave as soon as we got there - the prices were also crazy for what you got , please...
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