Restaurante Schwaiger Xino's — Restaurant in Palma

In this case it is difficult to rate this restaurant. I am starting with the positive and then I am exposing why this place deserves to have a low grading note.

The positive: The food is excellent, the dishes are superb, the flavors and the ideas are amazing and the wine list is very good. Just have a look to the pictures I am posting.

The bad things:

The portions are really small (I had the tapas tasting menu with 5 courses) It is extremely pricy for the portion of food. By the price you pay you don't even get a welcome entrance or a petit four at the end. Few staff exploited, stressed and multitasking.

My concerns about this place:

I previously consulted the reviews in the Michelin Guide and in Google Maps, when I saw that the restaurant is run by a 2-Michelin-Star Chef I was biased. I went with my wife and family-in-law for lunch. At the reception the guy who hosts, which is also the Sommelier, waiter and guy who pick ups the glasses and dishes sat us in a the table. Nobody offered us to keep the coats and jackets so we had to put in on the back of our chairs. The site was pretty busy that day. Once seated we noticed that in some tables there was a removable hook to hang purses, but nobody offered us one of this. After ordering something to drink the service delay for 10 mins to ask us what we wanted to have for lunch. After ordering the lunch the first course arrived around 10 mins, the second arrived in 25 mins, the third one in 25 mins, the fourth one in 20 mins and the desserts in about 20 mins. We noticed that in some cases the waiters took the jackets and coats of other customers and stored them somewhere in the restaurant. Since we had a lot between one dish and other we noticed that the waiters were attending also the bar, serving the coffee, picking up the dishes and hosting other customers.

My complain is not really with the personnel but with the Chef, I don't understand how a Two-Michelin-Starred Chef does not care about the service of his/her restaurant. In this case what is unfair is that as customer you pay a high price, but in return you have a deficient service. The waiters were polite and in my opinion, they did not commit any fault at all, they are trying their best. I think that what this restaurant needs is more personnel and management. When I visited the toilet I notice one cooker in the kitchen, I doubt that there was a Chef or Sous Chef. As I already mentioned, the prices are overrated but this restaurant. I really wish the Chef can understand my critic and do something about this, during my visit to Xinos in Mallorca I really felt that my visit was expensive and not fulfilling my expectations of what a good restaurant is...

Schwaigers Mallorca Excellence! - A Pearl in Mallorca! Excellent Experience - 5 Stars!

Schwaiger Xino is an absolute gem in Mallorca that never fails to impress. I have had the pleasure of dining here three times in a row, and each visit has been nothing short of exceptional. Not only did I thoroughly enjoy my time, but my business partner was equally delighted with the experience.

The lunch menus were delightful, offering a variety of delicious options to choose from. The dinner service was equally impeccable, and the attention to detail was evident in every aspect of the dining experience. The blend of flavors and creativity in their fish and meat dishes was truly outstanding.

The wine selection was top-notch, perfectly complementing the meal. The staff was incredibly attentive, knowledgeable, and friendly, making the dining experience all the more memorable.

I can't wait to return to Schwaigers as soon as possible. The entire experience was a testament to their dedication to providing an extraordinary dining experience. If you're in Mallorca, this restaurant is an absolute must-visit. Five stars...

Wir haben uns aus vielen Gründen sehr auf dieses Mittagessen gefreut: es wurde uns davon vorgeschwärmt, wir konnten zwei der so heiß begehrten Plätze via Internet reservieren und wir waren gespannt, wie es denn so sein würde, wenn (auch) ein Österreicher auf Mallorca (mit)kocht. Zusätzlich haben wir den Zeitungsartikel von vor einem Jahr auf der Restaurant-Website gelesen und das überzeugte noch mehr! Bei unserer Ankunft hätten uns zwei Tische sehr gut gefallen - die wurden uns aber nicht gegeben, da sie für 3 eingedeckt waren. Schade für uns, dass danach zwei Paare doch diese 3er Tische nur zu zweit belegen durften. Da uns von dem menu del dia auf einer Golfrunde vorgeschwärmt wurde, haben wir uns dafür entschieden. Unkompliziertes Mittagessen reserviert für 13.30Uhr mit dem Hinweis, dass wir den Tisch für 1,5Stunden belegen dürfen. Alles kein Problem - das kennt man auch in Wien. Die Vorspeise hat uns sehr gut geschmeckt - um 14.30Uhr hatten wir noch immer nur die Vorspeise. Dann die Hauptspeise (Pasta mit Meeresfrüchten) - die war leider weniger als lauwarm, (von wegen "ich will heiß essen" laut Zeitungsartikel) und gewürzt war leider auch kaum. Die Nachspeise (ein Kaiserschmarrn) hat uns sehr gut geschmeckt und wird sehr nett im Pfännchen serviert. Um 15.30Uhr waren wir schließlich fertig. Die Wartezeit zwischen den Gängen enorm. Klar hätten wir vor Ort etwas sagen können, aber das hätte nichts geändert. Wir haben beim Abservieren des Hauptgangs 2 Kaffee zur Nachspeise bestellt, die dann erst auf Nachfrage nachdem wir bereits die Hälfte gegessen hatten serviert wurden - mit der Anmerkung, dass es aber dafür (wofür genau?) ein guter Kaffee ist. Wir hoffen, dass unser Gesamteindruck des Restaurants lediglich ein unglückliches Zusammenspiel von Umständen ist. Wir können uns vorstellen, dass man hier gut essen kann, aber heute war offensichtlich...