Tragaldabas — Restaurant in Sant Cugat del Vallès

I write this review because I want the owner and customers to be aware about the good, the bad and the ugly:

The good: Food is great, tasteful and well presented.

The bad: The bill. The bill presented to us was wrong twice, and not by a little. First: most of the plates on the bill weren't ours. Second: the individual prices of the dishes aren't displayed, which made it difficult for both us and the waitress (who was nice) to figure out eventually what we should pay. After a back and forth that lasted 30 minutes our 'correct' bill was still overcharging us,... but impossible to see where the difference was as the individual prices weren't displayed. We took the menu prices and calculated the correct price, which we ended up paying so that was 'correct'.

The ugly: I read on other reviews that I am not the only one to have had this 'problem'. I am willing to believe it was an honest mistake, however I have never received a restaurant bill with no individual prices on it, nor did I have to calculate the correct price myself.

So to the owner: Change your billing system for the sake of your clients, your staff and transparency. The excellent (!) food you serve deserves a...

We randomly decided to have a lunch here on a rainy day, and oh boy, it was a great idea! They don’t have English menus, and the waiter was very patient waiting for us translating the menu, and he also offered and explained us some of his favorites. It was very quiet when we arrived, so the food was ready in no time, and it was absolutely delicios. The nachos is 10/10, no question, we would actually return just for the nachos itself. :) We also had “Picanha” which was worth every cent in my opinion. They bring you a medium rare steak on a hot plate, which you can then continue cooking to your perfection. Overall we had a great lunch here that we will definitely talk about for...

Que decir? Bueno, deciros que todo loque pongo es bajo mi percepcion y experiencia en este restaurante. Fuimos a cenar con unos amigos y la verdad es que lo pasamos muy bien. Ahora el sitio: Este restaurante, es muy bonito y los detalles decorativos chulos, pero es pequeño, muy incomodo los asientos. miren las fotos adjuntas (las sillas) El personal es muy simpatico, pero ojo! no os dejeis embaucar. Durante la cena no pudimos estar tranquilos ni 20 minutos, puesto que estos trabajadores no paraban de venir a nuestra mesa para ofrecernos mas y mas platos de comida y tambien de bebida. en fin, la comida pasable, las raciones mediocres, el personal simpatico pero audaces vendedores de su carta. No lo recomiendo en absoluto. En el momento de pedir la cuenta, nos pusieron platos que no habiamos comido, platos de otras mesas y algunos errores imperdonables. Solo decir que cuando revisamos la cuenta, el importe bajó 15€. Si pensais ir, revisar el ticket o pagareis de mas. Una cosa es equivocarse y la otra de embaucar a la clientela. Comimos un plato de ceviche que era mediocre de cantidad, poco marinado y el pescado duro, a 16€. Esta reseña no se trata de criticar o menospreciar a este local, sinó mas bien que cambien su manera de hacer para que no les pase a futuros clientes. Lo unico recomendable, la carne a la piedra y las cervezas artesanas,aunque después de lo escrito, no entiendo como hay personas que le ponen 5 estrellas, puestos a poner que le den 3 estrellas Michellin. En fin, espero haber ayudado a ambas partes, a los clientes potenciales para que se lo piensen y al local para mejorar y dar un servicio como se merece las personas que van a pasar un buen rato y disfrutar de una comida latino americana. No puedo poner mas cosas, ya que, esta fué mi experiencia y lo vivido. Muchas gracias...