We had looked forward to visiting Maymanta on our recent trip to Ibiza, but left disappointed. A reservation was made for a 40th birthday celebration and sadly we wish we had gone somewhere else. It started a bit strange with a rather disinterested front of house lady, not the welcome we were expecting. Each time we passed her throughout the night to visit the bathroom or at the end when leaving she completely avoided making any effort to be hospitable. Our first waiter was great and helped explain the menu and suggest a cocktail (although no cocktail menu). The pisco sour was fab! We ordered sourdough with some lovely flavoured butters, a super opener. Starters were clams (probably the tiniest clams we've ever had) and tuna cerviche. The tuna was the highlight of the meal - superb. Then things took a turn. An incredibly long wait for the mains and a different waiter that pretty much ignored us. You would think that if things were running behind in the kitchen the FOH staff would be doing all they could to keep customers topped up with drinks. It was almost impossible to get anyone's attention. The mains then arrived, oh dear. The octopus was cold and the steak overdone and not cooked as requested. It was also missing the ordered sauce. Again, impossible to get anyone's attention to sort. When we finally managed to speak to our waiter, he looked completely uninterested went to the counter and picked up a pot of sauce the we had seen sitting there for ages. He then just plonked it down on the table with no apology and I poured the sauce, which had now developed a skin, on what little remaining overcooked steak I had left. Again, we were not asked about any more drinks. At this point we decided we wanted to leave, but trying to get the bill was a challenge and took a lifetime. It's a beautiful view and I can see what they're trying to achieve but unfortunately it fell very short, paticularly at the price point.
Update: We received a very apologetic message after posting this review with an explanation for the service we received and an offer if we were to return. This was much appreciated. While our experience was clearly an outlier judging from other reviews, and the follow-up swift, we would think twice before...
Read moreThe atmosphere and view were great. However, the service and portion sizes do not match the high price point.
It was good but not good enough.
Some things that added up to a 3/5 star review: it was quite difficult to find the entrance as we booked the restaurant online and we did not know that it was on top of a hotel. Also, the location of Google Maps is wrong. Coincidentally the elevator we wanted to use was broken. we were sat at a corner table next to a ginormous empty and dark room. we had to wait for over 15 minutes and we had to ask to come by our table to get our order. There was no 'drinks' menu and only wine. I'm pregnant so having some options other than alcohol and still water would be nice. As I'm pregnant (which I also indicated in our reservation) I wanted some extra information on some dishes. The waiter was unaware of any dietary restrictions for pregnant women (eg sea bass or grouper is not recommended) I ordered the chicken and was unaware that it didn't come with any sides (other main dishes do). The waiter didn't inform me about this and I received my chicken (also not finding it strange I was only going to eat a piece of meat.) It was just... chicken on a plate for 38 eur. So I ordered some potatoes. They did arrive really fast. We had to wait again for some time for the bill to come and also for the waiter to come by for our payment.
Unfortunately, we will not be...
Read moreLocation/venue is very nice. Not sure I get the reviews about the excellent and exquisite taste. Food looked great but nothing spectacularly special (especially for these prices). Risotto was super salty. Mentioned it to the waiter…no reaction. Though our waiter was super nice, the staff in general wasn’t really paying attention. More busy with each other than with their customers. When we asked for the bill, the waitress left in on the table and walked by 3-4 times without checking in for 15-20 mins. Eventually we just got up to ask to pay?! We were planning to get the € 120 tasting menu… thank God we didn’t opt for that. Especially after we saw the bartender go to the bathroom and go back to the bar without washing...
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