I leave with a lot of sadness and displeasure because one person of the team has shouted at me. ||||The fact that I wanted to collaborate to help them when I saw them that busy, made Maitre's mind think that I wanted to steal, and he automatically treated me with screams, made me cry, and shouted at me in front of everyone, "Get out of my sight!" he said me infront of everybody when I told him speaking in a respectful tone (without raising my voice), that he owed me an apology. He lost the manners becoming very rude to me and non polite, and that's a really bad behaviour. I don't let my Dad shout to me. So can imagine a Hotel Maitre? = Horrible..., unsopportable.|| ||The owner, Clara, and most of the team are excellent people who have never spoken to me and / or treated me out loud.||||What I also found very bad is that I was charged the night I could not sleep because of them: Not having included the key to the front door of the building in my keychain of the tiny staff room 108.||||||While Albert, who corresponds to the uncivilized Maitre who does not know how to control his genius working at the Hostal, does not realize what he has done and apologizes to me personally, they have just lost a noble and honest client.||||Also wish my money back from the night I was not able to get in the Hotel and had to be on the street feeling asleep until 6:30 a.m.||||I always go where I am treated well, I have confidence in it and I am not made to feel like a “thief” by Paranoia.||||A completely unfair, disproportionate and out of place treatment.