Om Café & Club — Restaurant in Vitoria-Gasteiz

This place is way too overhyped.

Positives: the food and drinks were tasty, I asked for a cappuccino and a mushroom toast

Negatives: The place is understaffed and run inefficiently. 30 min queuing just to tell them what you’d like to order. The lady at the counter uses a pen and paper to write your order just to later walk to the cash register to enter the same to thing there. Why don’t you move the cash register to the counter so she can directly put it in there? The whole process takes like 5 min when it could be literally 1 min. There is only one person taking the orders but she is also collecting empty plates from the table so between two customers she runs around collecting while you’re waiting there to give your order. The others are passing by and completely ignore that you’ve been standing there for several minutes. One guy was just washing the cutlery by hand, it seems like they don’t have a dishwasher for that? Whoever runs this place knew how to open it but has no idea how to run it smoothly. This is a management issue and not the employees fault. Serving the food was also slow, my guess is that the kitchen is also overwhelmed The place is pretty pricey but then you have these ugly, plastic chairs and tables that are broken and dirty. I’d expect more from a place with these prices.

Overall, I really don’t understand the good reviews, some clearly don’t know what a 5-star should stand for. We’re only visiting Vitoria but I’m certain there are much better...

At first I thought this was just a coffee shop, but they also operate as a restaurant! We had a daily menu which definitely punches above its price range. Excellent dishes all around, and the wine included in the menu was super tasty. They brought our dishes quite quickly and the presentation was, again, better than you’d expect. Honestly it was all quite good and I wouldn’t hesitate...

I've been here for breakfast and the food was really good, service fast and really nice. Green smoothie, potato omelette with meat and cheese, potato omelette with cheese and ham, potato omelette with pepper, cafe latte and orange juice 11,40€. Also I have to mention that the orange juice was natural and really good which says a lot from the quality. Also,...