AWFUL PLACE. Four of us ordered fish and chips. Two were delivered and the peas were frozen. I don't mean they were frozen peas, I mean they were actually still FROZEN. I kid you not - they had frost on them. This was pointed out to the waiter and the remaining two meals were obviously reheated as they did not arrive for another ten minutes. Fish was tasteless and the batter soggy. One of the deserts wasn't available and the ones ordered were mediocre. No apology was given for the frozen peas nor an offer to discount the bill. Overpriced for the bland food served and the so-so service. Will never be back. Would not recommend 🤢.
In reply - I stand by my review. We only ate the food as we were so hungry. We did not enjoy it. We were told it would be 15 minutes to service. It was much more than that. The peas were NOT UNDERCOOKED - they were FROZEN with frost on them. As for being a peak time you were far from busy. No apology was given, no matter what you claim. I don't understand your reference to The Roadhouse. I've never, ever been there and it seems very unprofessional to bring another restaurant into your failings. Don't worry, we will find another place to eat where the food is good with nicer surroundings. We've had enough of low end,...
Read moreIf you’re looking for the full “holiday horror” experience, look no further! The food is a masterclass in how not to cook—bland, greasy, and barely edible. The toilets? A unique attraction of their own, if your idea of fun is holding your breath and wishing you’d stayed home.
The staff clearly have a strict policy of ignoring customers, preferring instead to huddle at the bar having a smoke. Customer service? More like “customer invisibility.”
And the mini golf… oh, the mini golf. It’s less “crazy golf” and more “crazy someone is still charging money for this.” The course is falling apart, the obstacles are broken, and the whole thing feels like it’s been abandoned since the 90s.
Save your money, your time, and your sanity—there are far better places to go. Rest assured this review is no way an intent to sabotage a business. This was our experience as a family. If your course had a complete refurbishment then you need to contact the company . Painted perhaps but...
Read moreWent here for first time today, it's a Sunday. Waited to order a drink at the bar for 15-20 minutes. After being given the menus, tried to order something but then was told they only do Sunday roasts on a Sunday. Finally ordered 3 course meal, and overall was disappointed with the presentation and content of the starter. The main roast itself was ok and the apple crumble dessert was ok. Kawana, you need more staff on a Sunday if customers aren't going to have to wait on first arrival. I appreciate there was live music outside so most of your customers were maybe outside, but please cover the bar area better. The croquette starter needs to be improved, 3 croquettes put on a plate full of dry lettuce, wasn't that appealing. Albeit the croquettes weren't bad, the overall dish was spoiled by the presentation. All in all, the combination of service, food and presentation was I hate to say less than expected. Probably won't be returning due to being...
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