Good pizza but the worst service in Stockholm!
They tell you in very bad manners to wait for a pizza 1 hour where in other places in 15-20 min maximum you can have it. The few times we have gone to pick it up we have to wait to be attended for 5-10 min even if there is no much people and you see the pizza is there just waiting for us to pick it up. They are very rude as they ignore you and attend first the people from delivery services (i.e uber). At one point we had to tell them that we were first and that we just need to get the pizza, which was already cold as who knows for how long it has been ready...It seems that they tell you one hour to have plenty of time to prepare it so they are quite relax hanging around as we have seen when we have been there, then if the pizza is half an hour outside getting cold, who cares! Definitely, the worst...
Read moreWe showed up for dinner with a baby, and they flat-out refused to give us a simple piece of bread for the child, something they hand out for free at lunch. That was just the beginning of the nightmare. We asked if it was possible to exchange prosciutto with extra buffalo mozzarella and they said yes so we ordered a Di Parma without prosciutto and asked for extra BUFFALO mozzarella. Not only did they charge extra for the mozzarella, but they also had the nerve to charge the same price for the pizza without prosciutto. They didn’t even bother to mention the extra cost for ingredient swaps. In the end, we set for the pizza with prosciutto and buffalo mozzarella, exactly what we paid for. But when it arrived, it had regular mozzarella instead of buffalo. The service was absolutely disgraceful, and we will never set foot in this...
Read moreWe arrived to dinner with a little baby and they couldn’t provide a small piece of bread for the baby for free, even though they do that for lunch. But that was the least of it. We ordered a Di Parma without prosciutto and with extra BUFFALO mozzarella. They charged extra for the mozzarella and the same for the pizza without the prosciutto. At least they could have said that it’s extra to swap an ingredient. In the end we got the pizza with the prosciutto AND the buffalo mozzarella, which is what we actually paid for. When the pizza arrived, it had REGULAR mozzarella, not BUFFALO. Terrible service, we are not...
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