We enjoyed a last minute stay here as a family and thought that the staff were charming and helpful, and the hotel was very clean, rooms spacious! Amazing deal with the tourist card the hotel gives you means that you save a fortune on lift Passes etc and can really explore the area, which we loved. A very busy mountain town, with lots to do as a family and lots of nice bars and restaurants. We loved going on the pédalo on the lake!|| My only concern currently is that, walking around the town and hotel, you would not have had a clue that covid exists - no masks in view (apart from on the ski lifts where this is obligatory ) and I was amazed the hotel restaurant still had free-serve salad bar and breakfast buffet. Other hotels have installed-Plexiglass glass dividers in dining areas, and have stopped people movement and buffets ... I would have felt more comfortable with these...
Read moreWe enjoyed a last minute stay here as a family and thought that the staff were charming and helpful, and the hotel was very clean, rooms spacious! Amazing deal with the tourist card the hotel gives you means that you save a fortune on lift Passes etc and can really explore the area, which we loved. A very busy mountain town, with lots to do as a family and lots of nice bars and restaurants. We loved going on the pédalo on the lake!|| My only concern currently is that, walking around the town and hotel, you would not have had a clue that covid exists - no masks in view (apart from on the ski lifts where this is obligatory ) and I was amazed the hotel restaurant still had free-serve salad bar and breakfast buffet. Other hotels have installed-Plexiglass glass dividers in dining areas, and have stopped people movement and buffets ... I would have felt more comfortable with these...
Read moreIt was a great stay! It was the first time for me in Crans Montana. Hotel has a beautiful location, it was very easy to find. I have found a parking place just infront of the hotel without any problem. Staff at reception was very friendly and done my check-in uncomplicated. I got a room just beseide the reception and was a bit skeptical because of noise at reception, I could hear all conversation in my room. But the night was quite, I could sleep well. The room was okay with balcony which I enjoyed very much. I am really happy that my booking was with dinner. All menüs were really good and service was friendly. My overall impression is very positive.
However please allow me to bring a critical point to your attention. The hotel management needs to find a solution for a good air ventilation especially reception area. Unfortunately all area is strongly smelling food from...
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