Restaurant Le Farinet — Restaurant in Crans-Montana

We have been coming back to Crans-Montana every year for 16 years - we know what restaurants are available in the area, but for some reason had never tried Le Farinet, so decided to give it a go and had high hopes given the good reviews.

However, we had a very poor experience. The service was extremely slow, it took 20 minutes just to bring us menus (and we had a reservation). I then ordered a dish with the primary ingredient being seitan - and when the food arrived, quickly realized the seitan was missing. I notified the waiter and he said oh, I’ll ask the chef and brought the food back to the kitchen - after which it took 20 minutes for the dish to come back to me with its intended primary ingredient. Meanwhile, the rest of the people I was eating with were waiting to eat their food - and of course 20 minutes later, their food was cold. Mistakes happen, I understand - but the worst part about the experience was the response and attitude to the mistake. No coming to the table while I was waiting for the food to apologize, explain the mistake - and even when the food finally came and we were quite cross with the delay, no real sense of an apology, just very cold and matter of fact.

Finally, when we asked one waiter for the bill, we waited 20 minutes only to have another waiter give us the dessert menu - and had to ask for it all over again.

Additionally, even though our experience was tainted by the bad service, I can honestly say the food was bland. A few people at our table got the quinoa curry dish and there was little to no hint of curry flavor - and the seitan, when it finally came, felt like it was just thrown in with a watery broth.

So overall, although it’s in a great location and has a nice terrace, I wouldn’t recommend Le Farinet - go to one of the other lovely restaurants in Crans-Montana, and you’ll have a...

We wanted to try the brunch at this restaurant, so on the 3rd of July we reserved a table as we always see so many people there and we wanted a table on the terrace. We were not disappointed. The quality of the food was excellent. Fresh and well presented. Lots of fruit and vegetables - marinated in different things. The grilled courgette had a nice mint taste and the melon with lemon. The theme was for this week was “American” (they do lots of themed food so it must never get boring) so I had some pork ribs that melted in the mouth. 5 stars for the friendly staff and their knowledge also. The buffet was well presented, colourful and enticing. I sound like publicity for this restaurant but truely it’s...

Mi Août je suis allée manger un midi au farinet. Nous avons pris 3 menus du jour : le plat du jour était du veau au romarin. Après avoir pris notre commande puis servi nos boissons, le serveur nous annonce qu'il n' y a plus de veau mais qu'il est possible de le remplacer par du poulet. Lorsque l'assiette est arrivée nous avons été stupéfaits: nous avons eu droit à 6 manchons de poulet ressemblant à ceux que l'on achète en supermarché à faire cuire au micro ondes!! C'était sans goût et inadmissible de nous servir un tel plat. Nous sommes allés faire part de nos impressions au serveur puis à son chef : Pourquoi ne nous a t'il pas prévenu dés la prise de commande et avant de nous servir les boissons? Comment peut-on oser servir ce genre de plat lorsque l'on se targue d'être un des meilleurs restaurants de Crans Montana? En "compensation" nous avons reçu 3 bons pour des cafés gratuits chez Taillens! Sérieusement ?? Je n'écris jamais de commentaires d'habitude mais cette fois-ci j'ai vraiment eu l'impression que l'on s'est fichu de moi et que la satisfaction du client n'était absolument pas importante.Ils devraient avoir honte de nous avoir servi un tel plat! La moindre des choses aurait été d'avoir des excuses et de ne pas payer ce...