GiGi Sushi Bar Horgen — Restaurant in Horgen

Outstanding Service & Delicious Sushi – A New Favourite!

I had a fantastic first experience with this restaurant, even though it started with a mistake on my part—I accidentally placed my takeaway order at the wrong branch. I only realized it when I arrived, expecting to pick up my food.

Despite having no responsibility for the mix-up, the staff here went above and beyond: they prepared my entire order again at no extra cost and even called the other branch to explain the situation. I was genuinely impressed by their kindness, professionalism, and willingness to help.

This is what excellent customer service looks like. Their attitude turned a stressful moment into a memorable one, and because of that, they’ve earned a loyal customer.

The sushi was fresh, beautifully prepared, and absolutely delicious. Highly recommend this place—not just for the food, but for the...

Excellent meal, first time here for me. Did not have sushi ordered off the hot part of the menu. Started with hot Thai soul with chicken and shrimp, delicious. Mains Thai beef with sticky rice, very flavorful and a very good sized serving. Only have it one star for atmosphere as there was noone else in the restaurant. Probably as it was Sunday evening, should not this restaurant does a very brisk...

They forgot our order the first time so had to wait over 2 hours. 2nd time we ordered waited nearly 2 hours again. Called them twice and promised it would be a few minutes. We eventually try and cancel but they were not able to do so. There will not be a third time.

Really terrible service so please think twice before ordering...