Icon Sushi Lugano — Restaurant in Lugano

Disappointing experience despite all the good reviews. Some dishes were tasty, such as the starters, and others were not. The tuna carpaccio was terrible - not sure if it was off or just the flavour. I spat it out and the bad taste lingered in the mouth that I couldn't finish the rest of the food. My partner had also ordered it and couldn't eat it. The waiter seemed quite arrogant and did not address the issue either, said he would check but never came back with an explanation. He was unapologetic and more concerned with the uneaten food and that we had to pay for it separately. Only the lady behind who took the payment made an effort and apologised.The miso soup was watery and the edamame beans overcooked; too much mayonnaise on the sushi dishes and lack of spice in the noodles. They also have a strange concepts with the set menu that you can order 12 dishes but if you don't eat them you have to pay extra. How bizarre is that? There are better places around with higher quality food and...

I had the set menu for dinner and for the price is very good. I liked the sashimi the most because they were really good and tasty. 3 stars only because the other sushi are not that tasty. Let's say different quality from the ones used in sashimi. Also, I ordered one with truffles. The first set given to me was perfect so I ordered it again. The second set, the white truffles were missing. So it wasn't as good as the first one. A bit disappointed. But yes for the price is not bad. Service was very good, staff are very polite. Will I eat here...

Pas du tout commerciale et irrespectueux ... Ferment leur cuisine alors que nous n'avons pas été finis de servir !!

Je suis venue manger 1 fois avec des amis avec formules 40chf pour 12 plats, très bien, bon, par contre ... J'y retourne une 2eme fois et ils ferment leur cuisine avant même de finir de nous servir nous nous sommes retrouvés à payer 2 menus alors que nous n'avions pas finis de manger, sur notre faim nous sommes donc partis et avons payé pleins pots !!! Aucun geste commerciale, aucun changement, le propriétaire était fermé et ne voulait rien entendre, désagréable.

Je vous conseille donc de manger vite et partir avant 22h !!

Le comble ? : si vous ne finissait pas vos plats ils sont en plus facturés du menu, et impossible de prendre à emporter ces derniers vous payererai également.

Business is business. Pompe à fric ! C'est bien dommage vous perdez...